Project Description


Industry: Designer Gift Jewelry

Country: USA

Products/Services: Unique photo jewelry and gifts.


What Planetjill LLC says about us

About the company

Planetjill specializes in designing one-of-a-kind sterling silver or gold elegant treasures with the faces of loved ones inside their unique charms. Each piece has a high-quality, heirloom appeal– something to cherish for a lifetime. The company offers a wide variety of designs including necklaces, bracelets, key chains, cufflinks, belt buckles, baby spoons, sweater buttons, money clips and more.

Legacy System

Planetjill is using SAP Business One for managing its back office activities and they were using an Online Shopping cart which was designed in VPASP. But they are not satisfied with the performance of their legacy system and in a need of a responsive and flexible eCommerce Shopping Cart which will be fully integrated with their back office ERP system as per their defined business process. After a detailed discussion and requirement understanding, InSync suggests them a Magento Community Version based web shop and integration with SAP Business One through APPSeCONNECT.

Implementation Details

The project was very challenging as to conceptualize their business process into Magento and within the sync process. Below are the details:

  • Web CRM: Developing Access for PlanetJill Sales Reps who will be able to create and maintain Customer Accounts in Magento, Place Orders on behalf of these customers as well as Personal Orders. Each Order will contain different discount level.
  • Custom Options: Engraving and initials on the Jewelry Items can be added in the storefront by the eCommerce Customers and all data should sync back to SAP B1 for Production Process.
  • Image Upload and Crop: eCommerce Customers need to have the ability to upload their Personal Images, adjust the Image in Magento Storefront and the Image need to be mentioned in Back End Sales Order in SAP B1 for Production Process and many more…

InSync Development and QA team members have delivered a stable environment up to their expectation and continuously supporting their business process, environment for last 2 years.

Integrating Magento eCommerce with ERP Business Operations

Realizing greater flexibility in managing Online Business, visibility, scale, and control.

  • Streamline eCommerce operations with Inventory, Order Management and Shipping Process
  • Online growth and expansion of business by meeting all of customers’ requirements
  • Real Time data exchange to ensure Online User’s satisfaction
Key Challenges:
  • To build a Web CRM system in Magento Commerce.
  • Business Process Conceptualization in Magento and SAP Business One.
  • Stock synchronization from ERP to eCommerce in Real Time.
  • Quick Tracking of Web Orders in SAP B1 and a rapid order fulfillment.
  • Sync Online Payment details to the dispatch and delivery department for shipping.
  • Fully Automated Sync in Real Time.
  • High integration, scalable and customizable.
  • Comprehensive features and functionalities.
  • Through seamless integration connectivity between the web and SAP Business One, APPSeCONNECT proved to be an ideal sync service providing quick ROI..
  • Bi-Directional Sync of Items, Orders, Customer Information, supporting B2C as well as some sort of B2B Operations.
  • Improved efficiency in Sales, and Inventory Management.
  • Greater chances for repeat sales and more traffic from all over USA.
Future Plans:
  • Build up a strong Order based sale platform.
  • Expand their eCommerce Platform with new websites and Brands.
  • Enhancing Magento and SAP B1 Platform to cater with new features.

“InSync has done a great job.Insync was very consistent in connecting everything to SAP and we find APPSeCONNECT extremely user friendly. It increases our business efficiency, accuracy of order processing and the ability to communicate more swiftly with all our customers. The InSync team is really very responsive and they answer to any questions or query that we have. We found InSync reasonable in terms of pricing and extremely efficient in terms of support too.”

Dave Anderson (Sales and Development Head- PlanetJill Designs LLC)

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