7 Benefits of an Integrated ERP & CRM System for SMBs
It’s been a while since businesses started using standalone ERP and CRM systems. The shift towards cloud made the transition even more exciting. However, businesses still lacked agility and they have been anticipating the integration of two mega systems i.e. ERP and CRM. ERP and CRM are two worlds in themselves. Merging the two worlds does wonders by removing data silos, optimizing operations and enhancing efficiency.