Shreya Mukherjee | APPSeCONNECT
Shreya Mukherjee
Author Archives: Shreya Mukherjee

7 Proven Ways to Improve Customer Experience for your Ecommerce Business


Customer experience relates to interactions between you and your customers. It’s how your customers feel about you based on the interactions they ultimately have with you. Now the question is why customer experience is a big factor in ecommerce business? It is because bad experiences felt by customers or would-be customers can wreak havoc on an ecommerce business. Here are certain ways in which an eCommerce business can improve customer experience!

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The Importance of M-commerce Testing


Gone are those days when telephone would be an appliance that sat at the corner of the room and was noticed attentively only on ringing. Technology has made the mobile a man’s great friend. The general shift of buying products from retail stores to online hasn’t lost in wireless technology. Mobile technology and smart devices are already a trend and an integral part of our daily living now and will further change the world in the near future. Now any of these devices are not only machines but also is an extension of the human being itself.

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