CUSTOMER STORY
The Honest
Kitchen
Since their foundation in 2002, The Honest Kitchen has been winning the hearts of pet owners with their line of holistic dehydrated, human-grade pet foods. Initially starting out from a beach cottage in San Diego, they now have their headquarters at the Wonderbread Factory in San Diego’s East Village and are approved members of Green America, an organization that focuses on sustainability, green business, and fair trade.
With their growing popularity among pet lovers, The Honest Kitchen needed a digital infrastructure to streamline their online sales and manage their increasing volume of business data. For this, they equipped themselves with Magento as their eCommerce platform and SAP Business One as their back-end ERP solution. With both applications successfully implemented, they were ready to set sail for greater achievements, however, a new challenge was approaching from the horizon.
With orders raining in like cats and dogs, it was becoming more difficult to manually transfer all critical transactional data of the business between the isolated SAP Business One and Magento applications. The need for a system became necessary to automate the entry of customers, inventory, sales, and other details into the platforms to increase operational efficiency and drastically reduce the risk of redundant and erroneous data within the databases due to human errors. What they needed was an intelligent solution that would integrate their ERP with their eCommerce solution to streamline their manual processes and create a connected system to allow ready access to up-to-date data. This is where APPSeCONNECT came in to resolve all The Honest Kitchen’s business automation requirements.
The Connection to Success
With the trusted support of APPSeCONNECT and the unlimited power of business process automation in their hands, The Honest Kitchen was able to efficiently achieve complete sync of all the business-critical data and start their journey towards a new phase of growth and success. According to Carmen Velasquez, The Honest Kitchen, “In two years we have had almost no downtime with APPSeCONNECT.” Alongside the implementation of APPSeCONNECT came professional assistance from the expert support teams. With persistent efforts from Team APPSeCONNECT, to provide the most premium experience to its customers, they deployed a BPA (Business Process Automation) solution that was an all-encompassing solution for all The Honest Kitchen’s needs. The features provided to them by the platform included:
- Completely automated instantaneous SAP Company and multi-website synchronization
- Streamlined eCommerce operations from Magento to SAP such as Order Management and Shipping.
- Synchronized Order Tax from Magento to SAP the third-party extension of Avalara Tax Module.
- Improved efficiency of Web Sales between the eCommerce and ERP platforms
And That is How the Story Goes
APPSeCONNECT’s SAP Business One + Magento integration has propelled The Honest Kitchen to greater heights of success by providing them with the flexibility and scalability to deliver growing customer demands stress-free. They thank APPSeCONNECT for being there throughout their entire digital transformation journey and for making it such a fast and smooth experience. The benefits that APPSeCONNECT provided to The Honest Kitchen included:
- Manual data entry and redundant data elimination
- Maximization of operational efficiency
- Rapid shipping through instantaneous data exchange
- Support for eCommerce business growth
- Streamlining of logistics and inventory management
- Increased productivity of business resources.
- Next-gen low-code/ no-code iPaaS for effortless automation and integration
- Robust user-friendly platform backed by experienced professionals
- Best in class implementation and post-implementation customer support
- Pre-Built Connectors with industry-tested reliability and functionalities
- Built-in functionalities to support geographical expansion
- Deeper full-stack integration for unparalleled scalability and customizability
- Fully automated instant bi-directional data sync
- Flexible implementations that scale with a growing eCommerce business
- Boost efficiency of business processes and team productivity
Carmen Velasquez
The Honest Kitchen
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