SAP ERP and Salesforce CRM Integration

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APPSeCONNECT is an Integration Platform as a Service (iPaaS) that seamlessly connects two or more business applications with one another. It makes SaaS, on-premise applications, data sources & technologies talk to each other under one single platform.

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SAP ECC and Salesforce CRM Integration Points

  • APPSeCONNECT ensures syncing of SAP Customer Information as Accounts in Salesforce CRM.

    • Contacts associated with the Customer Accounts is also added in Salesforce.
    • When creating an Order in Salesforce CRM, the account needs to have a Contract associated. APPSeCONNECT not only creates a Customer Account in Salesforce, but also it adds a Contract against it for further Ordering Process.
  • ERP Products which are defined in SAP ERP will be synced automatically to Salesforce CRM.

  • All the Products are listed initially, and later on whenever new products are added in ERP, that will also get created in CRM with all defined settings and information.
  • APPSeCONNECT takes into account the different level of pricing defined through Pricebooks. It links a Pricebook with the Product in Salesforce CRM.
  • Salesforce CRM users creates Orders in Salesforce, while adding Orders APPSeCONNECT takes care of Pricebooks which are associated with the Product and Contracts which are associated with Accounts.

  • Created Orders in Salesforce CRM get synced to back end ERP SAP ERP as Sales Order for further Order verification and processing.
  • APPSeCONNECT can also be easily configured to sync Delivery, Invoice and Order Response from SAP ERP to Salesforce CRM against proper entities.

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