SAP ERP and Shopify Integration

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SAP ECC and Shopify Integration Points

  • Existing customers can be sent from SAP ERP to Shopify. Customer name, address, email, and phone number can be sync to Shopify. The customer sync touch point is in Real-time mode i.e. when the customers are triggered within SAP ERP then the customer will get created in Shopify.
  • Orders are synced from Shopify to SAP ERP. Since the mode of this touchpoint is an Auto mode, they are transmitted to SAP ERP from Shopify in a periodic manner. APPSeCONNECT decides the following aspects before putting it in SAP ERP.

    • Determining B2B / B2C order
    • Determining the partner functions (Ship to / Sold to / Bill too)
    • Payment method (Via Cash on delivery / Credit Card / PayPal etc.).
    • Credit card/authorization number if there.
    • Any discounts determined in Shopify which need to be passed to SAP ERP
    • Shopify order number in the Purchase Order field of SAP ERP order.
  • Existing products can be sent from SAP ERP to Shopify. We can sync the product details like name, SKU, quantity, and price etc. to Shopify. The product sync touch point is in Real-time mode i.e. when the products are triggered by SAP ERP then the products will get created in Shopify.
  • Billing Document (invoice ) can be sent from SAP ERP to Shopify. As soon as an invoice is posted to accounting within SAP ERP, the invoice gets generated within Shopify. Payment capture can also be triggered by Shopify on receiving the invoice information from SAP ERP if it is a credit card order.
  • Delivery Document (shipment) can be sent from SAP ERP to Shopify. Whenever the Post Good Issue is created in SAP ERP, it will be automatically sent to Shopify. A delivery document contains shipment tracking number so that users can instantly get the updated information.
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