What does ALR include?
Standard Support:
- Patch/Version update of APPSeCONNECT will be automatically pushed/implementation team will install time to time without any extra cost .
- Re-installation/Reconfiguration will be chargeable extra
- Issues – Divided in 2 categories, connector issues reported will be resolved free of cost under standard support, but if issue falls under Operational Error/Environmental Problem, then APPSeCONNECT Team will charge extra for investigation and consultancy.
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