Microsoft Dynamics 365 Business Central and Amazon Integration & Automation
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By setting up a Dynamics 365 Business Central and Amazon integration, you ensure your marketplace and accounting teams are using the same information. This setup pulls Amazon order data directly into Business Central sales orders and financial records, so no one has to enter the same data twice. It prevents the data gaps that lead to manual corrections and keeps your billing cycle moving without the usual delays caused by conflicting records.
APPSeCONNECT runs the integration so orders, catalog, inventory, shipments, and settlement data stay consistent.
Key Highlights
Why is APPSeCONNECT the top choice for Business Central and Amazon Integration
Integration outcomes depend on more than moving records. Correct fields, clear rules, and visible recovery keep operations stable.
Order Flow
Move Amazon orders into Business Central with key fields mapped.
Catalog Control
Publish item details and prices from Business Central to Amazon.
ASIN Matching
Match Business Central items to Amazon listings using ASIN keys.
Stock Accuracy
Send inventory updates from Business Central to Amazon to keep offers accurate and prevent oversells.
Fulfillment Updates
Share shipment and tracking updates back to Amazon orders quickly.
Settlement Clarity
Record fees, commissions, and refunds using A/R (accounts receivable) credit memos inside Business Central.
Visible Recovery
Review failures, fix records, and rerun them quickly using clear, record-level logs.
Standard Features Covered in Our Business Central and Amazon Integration Template
Sales Order
Amazon web orders create Business Central sales orders under a default customer. Charges and addresses follow the order record.
- Order Creation: Create sales orders under a default customer for Amazon purchases.
- Line Item Details: Map items, price, tax, shipping, and discount fields into Business Central orders.
- Address Capture: Transfer billing and shipping addresses into the sales order records.
Items
ASIN mapping links Amazon listings to Business Central item masters. Product and price updates follow the mapping.
- ASIN Mapping: Map Business Central items to Amazon listings using ASIN values.
- Catalog Updates: Send item name, description, and attributes to Amazon listings cleanly.
- Price Updates: Publish updated prices from Business Central to Amazon listings safely.
Inventory
FBA stock details come from inventory reports. Files arrive in an FTP folder for review.
- Inventory Report: Deliver FBA inventory report files to an FTP folder securely.
- Inbound Visibility: Include sent, in-transit, received, and available quantities by item for clear, per-item visibility.
- Returns Detail: Include sold, returned, and rejected quantities for clear review later.
Payment
Settlements include fees, commissions, and customer refunds. Finance entries post in Business Central for reconciliation.
- Fee Capture: Capture marketplace fees and commissions as separate finance entries inside Business Central.
- Refund Handling: Create credit memos for refunds tied to Amazon orders quickly.
- Reconciliation Support: Simplify payment reconciliation with mapped settlements and clear references.
FBM orders ship from your warehouse and update Amazon order status. The integration covers orders, catalog, warehouse stock, shipments, and settlements.
Sales Order
Amazon web orders create Business Central sales orders under a default customer. Totals and addresses carry across without gaps.
- Order Intake: Create Business Central sales orders from Amazon web orders quickly.
- Totals And Charges: Map item prices, taxes, shipping charges, and discounts correctly into ERP totals.
- Customer Context: Store billing and shipping details against the default customer profile.
Items
Catalog updates can originate from the ERP to reduce listing edits. ASIN matching keeps updates tied to the correct listing.
- Listing Match: Link items to Amazon listings using ASIN for accuracy checks.
- Catalog Refresh: Update product information from Business Central into Amazon catalog fields.
- Price Publishing: Publish price changes to Amazon to avoid stale offers online.
Inventory
Stock levels can come from one or more Business Central warehouses. The integration sends sellable quantities to Amazon for availability.
- Warehouse Mapping: Map one or more warehouses for stock updates to Amazon.
- On-Hand Stock: Send on-hand quantities from Business Central to Amazon listings reliably.
- Stock Safety: Reduce oversell risk by keeping available stock aligned across channels.
Shipment
Shipment status improves buyer confidence and reduces support tickets. Updates and tracking numbers move from Business Central to Amazon.
- Shipment Updates: Send shipment status from Business Central back to Amazon orders.
- Tracking Numbers: Update tracking numbers in Amazon for customer visibility quickly after dispatch.
- Delivery Proof: Keep shipment references stored for support and dispute checks later.
Payment
Fees and refunds still impact finance, even with merchant fulfillment. Settlement entries in Business Central support cleaner reconciliation.
- Fee Entries: Record marketplace fees and commissions as separate A/R entries inside Business Central.
- Refund Credits: Create credit memos for customer refunds and adjustments quickly when needed.
- Settlement Matching: Match settlements to orders using references for clean reconciliation work.
B2B AUTOMATION
Where Business Central Meets Amazon
Amazon captures orders and fulfillment signals. Business Central records sales, inventory, and finance entries. This integration keeps handoffs clean across teams.
- Order Intake: Move Amazon orders into Business Central without file imports.
- Stock Updates: Keep sellable stock aligned between Business Central and Amazon channels.
- Fulfillment Status: Share shipment and tracking updates so buyers see progress quickly.
- Settlement Review: Bring fee and refund entries into Business Central for review.
What You Get
Key Features
Customer Records
Keep default customer mapping consistent for Amazon order processing flows.
Item And Pricing
Publish catalog and pricing changes from Business Central to Amazon.
Inventory Alignment
Send inventory updates from warehouses or reports into Amazon listings.
Order Creation
Create sales orders with taxes, shipping charges, and discounts mapped.
Shipment Visibility
Update shipment status and tracking numbers back to Amazon orders.
Payment Reconciliation
Record fees and refunds using credit memos for reconciliation tasks.
Error Handling
Review failures, correct data, and rerun records from logs fast.
INTEGRATION BROCHURE
Download the Business Central and Amazon Integration Brochure
LEARN MORE ABOUT:
- Integration Architecture: Review endpoints, flow direction, and mapping rules in one view.
- Deployment Tips: Follow staged rollout steps for safer testing, launch, and updates.
- Platform Controls: Use logs, retries, and alerts to resolve exceptions faster end-to-end.
- Extension Options: Add fields, rules, and endpoints as business needs evolve over time.
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INTEGRATION GUIDE
How To Integrate Business Central & Amazon
01
Connect Systems
02
Map Fields
03
Deploy & Test
04
Monitor & Scale
Dynamics 365 Business Central and Amazon Real-Time Integration Workflow
Event Trigger (Amazon)
An order, item change, shipment update, or settlement file starts a run.
Event Reception (iPaaS)
APPSeCONNECT receives the event and queues it for processing.
Data Transformation
Mapping steps convert Amazon fields into Business Central-ready values.
API Call to Business Central
Secure API calls create or update sales orders and finance entries.
Confirmation & Error Handling
Results are logged, and failed records show clear errors and can be rerun.
Status Update Back
Shipment and tracking details can refresh Amazon order status.
Dynamics 365 Business Central and Amazon Integration Endpoints
| ENDPOINT | DIRECTION | DESCRIPTION |
|---|---|---|
| Customers | Amazon → Business Central | Orders map to a default customer profile; buyer name, email, phone, and address are captured on the sales order. |
| Items | Business Central → Amazon | Item details and price updates publish to Amazon listings. |
| Orders | Amazon → Business Central | Orders create sales orders with charges, taxes, and addresses. |
| Inventory (FBM) | Business Central → Amazon | Warehouse quantities update Amazon stock values for offer availability. |
| Inventory (FBA Report) | Amazon → File | Inventory report files provide FBA quantities for review. |
| Shipment | Business Central → Amazon | Shipment status and tracking numbers update Amazon order records. |
| Payment | Amazon → Business Central | Fees and refunds post as entries for settlement matching. |
INTELLIGENT DATA FLOW
How Our Intelligent Data Flows Support Your Integration
ProcessFlow Designer
Build flows and mapping steps with simple visual blocks quickly.
Event Triggers
Start runs when Amazon events or files arrive inside APPSeCONNECT.
Retry Logic
Rerun failed records after fixes without losing run history details.
Parallel Processing
Handle higher order volume using queued batch processing safely at scale.
Transformation Nodes
Convert fields to match Business Central formats and validations cleanly.
Audit Logs
See what moved, when it moved, and why clearly in logs.
Role-Based Access
Control who can edit or deploy integration flows safely in teams.
Streamlined Order-to-Cash Lifecycle
Order Capture
Bring Amazon orders into Business Central with full charges mapped.
Inventory Alignment
Keep sellable stock aligned between Business Central and Amazon channels.
Shipment Updates
Send shipment status and tracking numbers back to Amazon orders.
Settlement Posting
Record fees, refunds, and payments to support reconciliation inside Business Central.
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