Kibo Commerce and SAP S/4HANA Integration

Product (Add/Update)

Products listed in SAP S/4HANA will be synced as Products under Catalog in Kibo Commerce. The Item WebID will be synced back to SAP S/4HANA from Kibo Commerce. Since Product sync works bidirectionally, updates made to existing products with details in SAP S/4HANA will also be synced to Kibo Commerce. Updates made to any product in SAP S/4HANA (where product is already available in Kibo Commerce), the details will be synced to Kibo Commerce as well.

Inventory

Inventory level updates in SAP S/4HANA will be synced to Kibo Commerce, updating the item quantity in Kibo Commerce.

Sales Order

New orders placed on the Kibo Commerce website will be synced to SAP S/4HANA as Sales Transaction Entry under the Sales section, with all the details such as items orders, amount, shipping charges, associated tax, customer information, etc. All the web orders will be posted in SAP under a default/One-time Customer.

Order Fulfillment

Any order fulfillment from the Order Fulfillment section under Sales in SAP S/4HANA will be synced to Kibo Commerce with details such as tracking number, shipping method, etc.