Microsoft Dynamics CRM and Shopify Integration
Microsoft Dynamics 365 CRM Shopify integration made easy with APPSeCONNECT’s modern iPaaS. The Shopify Microsoft Dynamics CRM integration connector can automate critical business processes and streamline your organizational data efficiently.
Microsoft Dynamics CRM Shopify Integration
APPSeCONNECT is a modern and intelligent Integration Platform as a Service (iPaaS) which can seamlessly connect your entire application stack and streamline data flow across all your systems to eliminate silos, unify operations and drive alignment. Making Dynamics 365 CRM Shopify integration straightforward to implement and scale as you grow.
Microsoft Dynamics CRM + SHOPIFY
Integration Endpoints
- CUSTOMER
- CUSTOMER UPDATE
- ORDER
- ORDER FULFILMENT
- Any new customer registered in Shopify eCommerce website will be synced back to MS Dynamics CRM as Contact. All details of the web customer including billing and shipping address will be available within the CRM system.
- Existing customer information if gets updated by Sales Employees within CRM system, such as Phone Number, Billing or Shipping Address Changes, etc. all these updates will automatically reach to Shopify and update customer information.
- Any orders placed by Shopify webshop customers will be synced to Dynamics CRM as ‘New’ status Order. All the order details like Items Ordered, Amount, Freight, Payment Method, etc. will be available in Dynamics CRM side. Shopify Shipping Method and Freight of Dynamics CRM will be mapped properly to show exact information and amount.
- If any order which get synced from Shopify gets updated in Dynamics CRM, like it’s invoiced or Fulfilled, these details will reach to Shopify Webshop and will complete the order.
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Frequently Asked Questions
Yes. Shopify can integrate with Microsoft Dynamics through an iPaaS platform like APPSeCONNECT. This allows you to sync customers, orders, and updates between your store and CRM without manual work.
Yes. The integration supports the latest versions of Microsoft Dynamics 365 Sales. It is built to stay compatible with ongoing updates, so your workflows continue without disruption.
Yes. Custom fields such as loyalty points, tags, or any business-specific data can be mapped and synced between Shopify and Dynamics. This ensures your CRM reflects the exact customer data your business relies on.
Integrating Shopify with Dynamics CRM focuses on customer data, sales activities, and relationship management.
On the other hand, integration with Microsoft Dynamics 365 Business Central handles backend operations like inventory, finance, order processing, and fulfillment.
In short, CRM manages customer interactions, while Business Central manages business operations.
