Dynamics 365 Finance & Operations and Amazon Integration
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- Optimize
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Dynamics 365 Finance & Operations and Amazon integrations simplified with APPSeCONNECT’s advanced iPaaS. The Amazon–D365 F&O connector automates orders, inventory, and returns. You’ll stop manual work and cut errors with real-time sync.
Key Highlights
Why APPSeCONNECT Is the Gold Standard for Microsoft Dynamics F&O and Amazon Integration
Real-Time Order Sync
Web orders flow into D365 F&O instantly.
FBA & FBM Models
Support both Fulfilled-by-Amazon and Merchant scenarios.
Daily Inventory Reports
Get CSV/Excel FBA stock details via SFTP.
Automated Returns
Sync Amazon returns as sales returns in D365 F&O.
EU Invoice Automation
Send D365 invoices to EU marketplaces automatically.
Low-Code Platform
Build or tweak flows with minimal coding effort.
Enterprise Security
AES-256 encryption, TLS, and ISO 27001 certified.
Compliance
Compliant with UK GDPR and the Data Protection Act 2018 for lawful, fair, and transparent data processing.
Strict Orientation
Adheres to ICO guidelines on privacy notices, breach notifications, and data‐subject access requests.
UK Compliant
Supports UK-specific transfer rules, data-processing agreements, and DPA 2018 derogations.
In simple terms, Dynamics 365 F&O and Amazon integration via APPSeCONNECT automates data sync for orders, inventory, invoices, and shipments—eliminating manual errors and saving operational time.
Standard Features Covered in Our Dynamics 365 Finance and Operations and Amazon Integration Template
Orders
- New web orders placed on Amazon will be synced to Dynamics 365 Finance & Operations under a default/one time customer.
- The following details will also be synced from Amazon to Dynamics 365 Finance & Operations:
- Proper item details
- Item pricing
- Taxes
- Shipping charges
- Discounts
- Billing and shipping address.
Items
- Dynamics 365 Finance & Operations Item Master and Amazon Items will be mapped using the ASIN code.
- Item Information Updates as well as Price Updates will be synced from Dynamics 365 Finance & Operations to Amazon. Such Updates will be reflected within Amazon Product Catalogue.
Inventory
- In Amazon FBA Model, Amazon manages the merchant’s Inventory. Thus, APPSeCONNECT will provide a Daily FBA Inventory Report as a CSV/Excel within an FTP/SFTP folder, providing a comprehensive view to the merchant.
- This Item-wise report will show important quantities such as
- Quantity Sent to Amazon
- In Transit Quantity
- Received Quantity at Amazon FC
- Discarded/Rejected Quantity at Amazon FC
- Sold Quantity
- Quantity Returned from Customers
- Available Quantity.
Shipment / Fulfillment
- Shipments created by Amazon FBA Merchant within Amazon FBA login will be synced back to create an automatic Stock Transfer Order with Dynamics 365 Finance & Operations.
Returns
- Amazon Seller Central Order Returns will be synced to Microsoft Dynamics 365 Finance & Operation as Sales Return.
- Order Return information like Line items, Taxes, Shipping Charges, Discounts from Discount Coupons will also be synced from Amazon Seller Central to Microsoft Dynamics 365 Finance & Operation Order Return to provide accurate Order Return Total.
Invoice
- Dynamics 365 Finance & Operations Invoice will be synced to Amazon Seller Central as Invoice against Amazon Sales Order.
- This process is only applicable for EU marketplaces. Marketplaces where the invoice sync is possible are Spain, UK, France, Germany, Italy, Netherlands, Poland & Sweden.
Orders
- New web orders placed on Amazon will be synced to Dynamics 365 Finance & Operations under a default/one time customer.
- The following details will also be synced from Amazon to Dynamics 365 Finance & Operations:
- Proper item details
- Item pricing
- Taxes
- Shipping charges
- Discounts
- Billing and shipping address.
Item
- Dynamics 365 Finance & Operations Item Master and Amazon Items will be mapped using the ASIN code.
- Item Information Updates as well as Price Updates will be synced from Dynamics 365 Finance & Operations to Amazon. Such Updates will be reflected within Amazon Product Catalogue.
Warehouse and Inventory
- Single or multiple warehouses of Dynamics 365 Finance & Operations can be mapped in APPSeCONNECT to sync regular Stock Updates from Dynamics 365 Finance & Operations to Amazon.
Shipment / Fulfillment
- Shipments created in Dynamics 365 Finance & Operations against Amazon Web Orders will sync Shipment Updates to Amazon using Feed.
- Order Status will be changed and Tracking data will be added to Amazon Seller Central.
Returns
- Amazon Seller Central Order Returns will be synced to Microsoft Dynamics 365 Finance & Operation as Sales Return.
- Order Return information like Line items, Taxes, Shipping Charges, Discounts from Discount Coupons will also be synced from Amazon Seller Central to Microsoft Dynamics 365 Finance & Operation Order Return to provide accurate Order Return Total.
Invoice
- Dynamics 365 Finance & Operations Invoice will be synced to Amazon Seller Central as Invoice against Amazon Sales Order.
- This process is only applicable for EU marketplaces. Marketplaces where the invoice sync is possible are Spain, UK, France, Germany, Italy, Netherlands, Poland & Sweden.
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B2B AUTOMATION
Where Dynamics 365 Finance & Operations and Amazon integrations Meet
Picture an Amazon order appearing in your ERP the moment it ships. No uploads, no delays, just fresh data everywhere.
- New FBA or FBM orders turn into D365 F&O sales orders.
- Daily CSV reports show sent, sold, and returned quantities.
- Invoice sync runs for Spain, UK, France, Germany, Italy, Netherlands, Poland, and Sweden.
What You Get
Dynamics 365 F&O and Amazon Integration
Order Capture
Sync Amazon orders under a default customer in D365 F&O.
Item Mapping
Link SKUs and ASINs for two-way product and price updates.
Inventory Management
Receive FBA reports or live FBM stock sync.
Fulfillment
Auto-create stock transfer orders or shipment feeds.
Returns & Refunds
Map return lines, taxes, and discounts back to D365 F&O.
Invoice Automation
Push D365 F&O invoices to supported EU marketplaces.
Custom API Support
Use Selling Partner API and custom REST services.
| ENDPOINT | DIRECTION | DESCRIPTION |
|---|---|---|
| ORDERS | Amazon → D365 F&O | Sync item details, pricing, taxes, shipping, discounts, addresses. |
| PRODUCTS | D365 F&O ↔ Amazon | Map ASIN, update product info and prices in both systems. |
| INVENTORY | Amazon FBA → D365 F&O (daily) | CSV report of sent, in-transit, sold, returned, and available. |
| INVENTORY | D365 F&O → Amazon FBM | Live stock updates for one or many warehouses. |
| FULFILLMENT | Amazon FBA → D365 F&O | Create stock transfer orders from FBA shipments. |
| FULFILLMENT | D365 F&O → Amazon FBM | Send shipment status and tracking via feed. |
| RETURNS | Amazon → D365 F&O | Sync return items, taxes, shipping charges, and discounts. |
| INVOICES | D365 F&O → Amazon (EU only) | Sync invoices to Amazon Seller Central for select countries. |
INTEGRATION BROCHURE
Download the D365 F&O–Amazon Integration Brochure
Learn how our connector ties Amazon’s Selling Partner API to D365 F&O. This guide covers features, setup tips, and customer wins.
Inside you’ll find
- Integration Blueprint: Data flows and API endpoints visualized.
- Best Practices: Tips for FBA, FBM, and EU invoice sync.
- Case Studies: Real results from Amazon sellers.
Workflows
How to Integrate Dynamics 365 F&O and Amazon Integration
You’ll be live fast, with no heavy IT needed.
01
Pick Connectors
Choose Amazon SP API and D365 F&O packages.
02
Configure Flows
Use our prebuilt FBA/FBM ProcessFlows.
03
Deploy & Schedule
Set batch or minute-interval sync.
04
Monitor & Retry
Track “Sync Info” and auto-retry failures.
| Feature | APPSeCONNECT | Celigo | Workato | Jitterbit |
|---|---|---|---|---|
| Real-Time Order Sync | ✅ | ✅ | ✅ | ✅ |
| Inventory Sync(Amazon & ERP) | ✅ | ✅ | ✅ | ✅ |
| Low-Code Integration Platform | ✅ | ✅ | ✅ | ✅ |
| Auto-Retry for Failed Transactions | ✅ | ❌ | ❌ | ✅ |
| Pre-Built Amazon Connector | ✅ | ✅ | ✅ | ✅ |
| Scalabilty for Large Enterprise Data | ✅ | ✅ | ✅ | ✅ |
| Pricing Flexibility & TCO Advantage | ✅ | ❌ | ❌ | ❌ |
| Dedicated Support & Implentation | ✅ | ✅ | ✅ | ✅ |
INTELLIGENT DATA FLOW
How Our Intelligent Data Flows Supercharge Your Integration
We do more than move data. APPSeCONNECT tracks, transforms, and heals itself. You see every record and fix issues in one click.
Automation runs seamlessly in the background, requiring no daily intervention. Orders sync from WooCommerce to our system, while product details update effortlessly. – Dan Adler, Fulis Paperware
Selling Partner API
Native support for FBA and FBM calls.
Service Layer & OData
Bidirectional REST integration for D365 F&O.
Notification API
Trigger near-real-time sync from Amazon events.
Batch Operations
Group orders to avoid API throttling.
Sync Acknowledgment
Flags track new or changed records only.
Email Alerts
Get notified of failures and retries.
Parallel Processing
Scale throughput during peak sales.
Simple Order-to-Cash Lifecycle
Keep your cash flowing and errors low with an automated cycle.
Order Capture
Amazon sale enters D365 F&O
Order Processing
ERP creates and ships items
Fulfillment Update
Shipment status and tracking return to Amazon
Invoicing & Payment
D365 invoices sync back to Amazon (EU)
One Platform, Endless Integrations
Stop juggling scripts—unify ERP, marketplaces, CRM, and more in one hub.
Sync
Scale to new markets without recoding flows.
Scale
Scale to new markets without recoding flows.
Secure
Keep data safe with enterprise-grade encryption and compliance.
Frequently Asked Questions
What business processes do you support?
We cover orders, inventory, products, returns, invoicing, and payment reports.
How do you connect D365 F&O with Amazon?
We use the Selling Partner API and D365 OData/REST APIs for two-way sync.
Do I need on-prem installs?
No. Our cloud-hosted agent works with a whitelist-only firewall exception.
What’s the sandbox testing option?
Use Amazon’s static or dynamic sandbox to test read/write flows before going live.
Which marketplaces are covered?
FBA/FBM across all Amazon regions, plus EU invoice support for eight countries.
How often does data sync?
Pick scheduled intervals (minute, hourly, daily) or triggered sync via API notifications.
Is my data secure in transit?
All traffic uses AES-256 and TLS 1.2. We hold ISO 27001 certification.
Ready to Take the Plunge? Unify Your Amazon & Dynamics 365 F&O Workflows Today
Eliminate manual tasks and data silos—partner with APPSeCONNECT for a strategic, scalable integration that grows with you.
Companies automating their business through APPSeCONNECT
Customer Success Stories
With APPSeCONNECT it has been very affordable and the integration works great. We couldn’t ask for a better solution and it really fits our needs.
With APPSeCONNECT, Eurofer has been able to sync SAP Business One, Magento, and Amazon seamlessly and has achieved a simplified inventory.
Related Resources
Articles and Guides to Help You With Your Integration and Automation Journey
