Microsoft Dynamics NAV and Suite CRM Integration

Automate financial entry

Automate financial entry

eCommerce sales transactions automatically and accurately recorded in your Microsoft Dynamics NAV. Get complete financial view of your business at any point in time.

Customer satisfaction

Improve customer satisfaction

Your customer is always informed by having auto updates on each stage of their order fulfillment.

Avoid out of stock

Avoid ‘out of stock’

Sync the stock updates on real time into web inventory. Eliminate ‘out of stock’ scenario.

Quick replenish inventory

Reduce time to replenish inventory

Sales in your eCommerce will get reflected at your Microsoft Dynamics NAV in real time. You can effectively plan your supply chain.

Quick order processing

Process orders quickly

Improves order-processing efficiency of back office by automatically feeding web orders into Microsoft Dynamics NAV. Smooth and faster order fulfillment.

What you get?


• Fully bi-directional and automatic sync between your systems
• Most in-depth integration with the touch points
• Out of the box Integration features
• Easy personalization as per your business requirements.

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Available Integration Touchpoints

  • New & Existing Suite Account & Contact sync
    Once new Accounts and their Contacts are created in Suite, these Accounts and Contacts will be automatically synced in Dynamics NAV as Customer and their associated Contacts respectively. Details of existing Accounts and Contacts will also be synced in real time.
  • NAV Customer and Contact Sync
    Newly created or existing Customers and Contacts which are present in Dynamics NAV will be added to Suite CRM also and they will be added as new Account and Contacts.
  • Potential Sync
    According to your business requirement, the Suite Potentials along with their current stage and probability can be recorded as NAV Opportunities.

  • New & Existing NAV Product Sync
    Any Item listed in your Dynamics NAV will be uploaded as Products in Suite CRM system.
  • New & Existing Suite Product Sync
    Details of Suite Products will be automatically recorded in Dynamics NAV.
  • Pricebook Sync
    One Sales Price in NAV will be mapped as the standard price in CRM system, additional Sales Prices will be mapped with PriceBooks created in Suite. So when Product is synced from NAV to Suite, multiple Sales Prices will also be synced to CRM. PriceBooks are generally assigned to different customer groups to offer discounted price to Resellers/ Wholesellers.

  • Sales Quotation sync
    All the Suite CRM Sales Quotes for any particular Account will be synced as NAV Sales Quotes for further Order processing.
  • Sales Order Sync
    The Suite CRM Sales Orders with its current status will be synced as NAV Sales Orders. Items selected, tax, billing, shipping address, due date, etc. of the Sales Order will be synced in Dynamics NAV.
  • Invoice sync
    APPSeCONNECT will sync back the payment method from Suite to Dynamics NAV for sales. Suite CRM Invoices will be synced back as NAV Invoice.

Note: APPSeCONNECT NAV Integration supports NAV 2009 onward on SQL Server with presence of RTC Client, so this is a mandatory requirement


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Sugar CRM ERP Integration

Your Business Data
is in your own

disruptive growth

support for
disruptive growth

less capital expend

No Capital

easy to Implement

Quick and Easy
Implementation and
Un-paralleled support


You are in Good Company!

With InSync’s integration solution, we are able to provide our customers with quicker notifications about order status and real time inventory updates.

– Steve Cayton, Amerizon Wireless

The integration service delivered by InSync has been excellent in a complex multi-website / multi-NAV company environment.

– Anthony Herve, Mercury Distribution

InSync has greatly improved our business efficiency, especially the speed and accuracy of order processing and the ability to communicate more swiftly with all our customers.

– Dylan Wilk, Human Heart Nature

APPSeCONNECT makes your business more efficient by integrating your ERP
application with your eCommerce, CRM and Marketplace applications.

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APPSeCONNECT Integration