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1. Get 360 degree view of customer
Get complete view of your customer through integration. Understand customers’ needs, buying patterns, order history, account info and preferences. This will help you better insight ad help you build lasting relationship with your customer.
2. Reduce operational cost
Save loads of time and human effort with integration. Automation helps you sync data from one system to another with very ease, so your employees can focus on other important things. So the overall operational and training cost is reduced.
3. No Interdepartmental
communication gap All customer details will be stored in both the systems therefore same data will be visible to every department and can be used for further process and planning.
4. Improved Sales forecasting
Avoid sales forecasting errors due to improper data. Integration gives you an extra boost and accuracy with the help of real-time data sync. So it will help you anticipate customers’s needs and plan better.
