“Macuhealth has realized a significant reduction in ecommerce customer complaints free up time for customer support team to service other customers.There has been no requirement to add additional overhead costs while experiencing a 30% increase in sales volume.”
Chief Financial Officer
“APPSeCONNECT´s software allowed us to simplify our operations merging in real-time our SAP database with our Magento webpage platform. Their service has been exceptional no matter that we are in a different time zone. They have always been very supportive to our IT team and have followed implementation of our project in a very professional manner.”
Juan Carlos De Sedas
“We had been looking for a long time for a good, reliable system to integrate our online store, using Shopify, with our warehouse and accounting system, that uses SAP B1. I have been very pleased with the end result that works well and is an easy process to follow. Orders, Invoices, Incoming Payments and Inventory are all synced in real time. The implementation took a bit longer than planned due to some situation issues but APPSeCONNECT were able to work with us to bring the project to fruition. They were respectful, helpful and pleasant to work with at all times.”
“We have a complex system, and team Insync has been able to troubleshoot, and provide solutions for many customizations. In two years we have had almost no downtime with APPSeConnect. As far as support, team Insync has been fantastic with helping us with upgrades, site launches, and syncing new features from Magento to SAP.”
The Honest Kitchen, (USA)
“From the very first contact, InSync Fin-Tech Solutions Ltd. has been very professional and service minded. They have been there in every step of the way, from a very professional demonstration of APPSeCONNECT, through implementation and set up. Since we have quite a vast number of items, we also required help with the data migration. This was also done to our specific requirements without any problem. I would recommend anyone to work with this company”
Anna Lena Eriksson
Apico International, United Kingdom (UK)
“Few years ago we started using SAP to manage inventory and back end order processing and we had a website that had a custom immigration to SAP and it wasn’t something that we were happy with so about an year and a half ago I started looking for an alternative I came across InSync. I decided that Magento and APPSeCONNECT would be something that we should try and about a year and a half after starting with the application, I can be happier with our website, how its grown and how Magento and APPSeCONNECT has been able to help us handle that growth.
Our production process is a little bit different. We require a customer’s photo to be sent in with the order. That was something that was very important to us and we wanted that the new site should be able to work in connection with a photo-design tool that we have also been working on kind of in-conjunction with the new website development. So InSync was great at bringing those two different pieces together and then actually connecting everything to SAP via the APPSeCONNECT software.
I found the software extremely user-friendly and also it has been able to change and adapt to our needs and different kinds of things that we done over the past years and we feel like it’s really growing to meet our needs.
The whole team is fantastic and they actually developed quite a bit of custom code and application work for us that helped us do lots of different things on our site that we would have never been able to do in the past. They were very responsive to any bugs or question that we had, and actually really grown to enjoy working with the entire team. The whole team has been really great not just in supporting APPSeCONNECT but also in developing new application for us outside Magento and I just can’t recommend them highly enough. We have been really happy with them and like I said team InSync has been really fantastic.”
Sales and Development Head
“APPSeCONNECT has greatly improved our business efficiency, especially the speed and accuracy of order processing and the ability to communicate more swiftly with all our customers. Although we were the first APPSeCONNECT installation in the Philippines and everything was done remotely, we found the process of installing APPSeCONNECT and customizing it to our needs very smooth and professionally handled.
With many software companies, customizations are difficult and expensive and technical support can often be a nightmare. But every step of the way, we found InSync reasonable in terms of pricing and extremely efficient in terms of support; in fact they have been one of the most responsive software partners we have ever worked with.
We highly recommend APPSeCONNECT and the team to anyone looking to make the most of their investment in SAP B1.”
Chief Operating Officer
Human Heart Nature USA
“lf you are looking for software that syncs customers, orders, invoice, stock and more, between SAP B1 and a Magento online shop, APPSeCONNECT is a great solution. I have looked at several other options; this seemed to do the same job at a much lower costs than its competitors. Regarding the company itself, they are very positive about that. They work very hard to make everything work as it should be, great customer service. There were some aspects that weren’t addressed by APPSeCONNECT; they went out of their way to accommodate my needs. The software and the company itself are completely to satisfaction.”
Pieter Koen Boekelo
“Gjeteren AS is a satisfied customer of APPSeCONNECT. Our main business is B2B, but we also do B2C. As one of the largest supplier of electric fence systems for farmers in Norway, availability is very important for us.
With a short season it is crucial to make the most of the season and a functional website is a must. We have tested couple of eCommerce systems, but with Magento and APPSeCONNECT, the flexibility is great.
As with all software systems there is room for improvements, the big difference here is that, we feel InSync has listened to our wishes and implemented them. So all in all, it is a great value for money and the service is one of the best we ever experienced from a software company.
Gjeteren AS, Norway
“APPSeCONNECT was installed at Mercury in a complex multi-website / multi-SAP company environment. The installation service delivered by InSync has been excellent. We have been able to customize the core product to suit our specific requirements. I strongly recommend this product and I look forward to our next project together.”
ERP / Ecommerce Programme Manager
Mercury Group, United Kingdom
“It is with great pleasure that I would recommend working with the team at Insync. We had been looking for an SAP add-on to integrate with our new Magento e-commerce platform, when APPSeCONNECT was recommended to us through our SAP partner Citysoft. From the very beginning, InSync was very helpful in demonstrating how APPSeCONNECT would integrate seamlessly with our Magento platform. They have demonstrated deep knowledge in their product and have provided solutions along the way to all our concerns.
This integration platform will save considerable time as a result of automating the processing of the online orders. Currently all our online orders are manually entered into SAP. The APPSeCONNECT add-on will allow for greater accuracy and less margin for data-entry errors. We, at Jasper, are certainly looking forward to working with Insync for a successful project completion.”
Information Systems Manager
Jasper Coffee, Australia
“With InSync’s integration solution, we are able to provide our customers with quicker notifications about order status and real time inventory updates.”
Director of Sales Operations
Amerizon Wireless, USA
“APPSeCONNECT has greatly improved our business efficiency, specially the speed and accuracy of Order processing and the ability to communicate more swiftly with all our customers.Although we were the first APPSeCONNECT installation in Colombia and everything was done remotely, we found the process of installing APPSeCONNECT and customizing it to our needs very smoothly and professionally handled.With many software companies, customizations are difficult and expensive and technical support often be nightmare.But every step of the way, we found APPSeCONNECT very reasonable in terms of pricing and extremely efficient in in terms of support, in fact they have been one of the most responsive Software Partner we have ever worked with.
We highly recommended APPSeCONNECT and the team to anyone looking to make the most of their investment in SAP B1. ”
Senior Logistics and Operations Manager
STAR Computer Group, USA
“We have been using the APPSeCONNECT solution for a while now and the experience has been a good one. The support and assistance with implementation was a good experience. The training was comprehensive and the patience of the staff was great when we needed explanations to be done a number of times. I wish them well for the future.”
Hardwareonline, South Africa
“For us, it is business requirement. We cannot continue by manual system of re-entering different information and updating shipment status manually, so it took up a lot of productive resource time for us and its doing unproductive mechanical jobs and APPSeCONNECT also improved our customer service level and streamlined the order process and improved our efficiency in the business process in ecommerce. We chose InSync because we were looking for a partner who had a proven capability of delivering integration solution, also because InSync is a SAP Gold partner has successfully integrated more than 150 ecommerce stores.”
IT Project Leader / ERP Support
“APPSeCONNECT has provided a one stop solution to handle the transaction between Magento and our ERP system. The integration between was enabled quickly and efficiently. APPSeCONNECT gives us quick download and upload of our order status, shipment status and stock information, which has increased our operational efficiencies. This avoided the need for any custom integration and any errors that may be associated with that. Which in turn has saved us time and helped maximize our investment. AppseConnect had a demo product video that was professional and informative. Other vendors didn’t have this level of maturity in their products.”
“With APPSeCONNECT we wanted to connect our new B2B shop with our Microsoft Dynamics NAV ERP. APPSeCONNECT was chosen, because we found out, that we could connect our Microsoft ERP with our Magento-based webshop, without buying any additional license from Microsoft. Plus it was an independent solution which was developing continually. By using it, we can maintain our B2B model meeting all latest standards and also get new business partners which will reflect in higher revenue.
We like one feature the most which they developed just for us – “special price upload”. It allows us to maintain period discounts on the online store. Another feature which we like is “tier price upload” (by the groups). It allows us to maintain different prices of products for different customer groups.
We would like to recommend this product, because it is flexible and gives us a lot of additional features, some of which even we were not aware of, before the project started. We are very satisfied with InSync’s development and sales team, because they are always there for us and because the connector runs smoothly and effectively.”
“Last year during our 20th anniversary, we decided to update our aging yahoo ecommerce platform to increase our online business. We decided to move the platform to Shopify and investigate ways to incorporate our back-end systems with our site for inventory and transactional processes.
InSync was our final choice to build our integration, despite this being their first integration of Shopify and Business One, the InSync team had already researched much of the integration process and were eager to pilot the project for us. InSync team was in daily communication with our offices. To accommodate large time difference, they frequently made themselves available after hours. We launched exactly on time functioning at high accuracy. Of course with any project, there comes hiccups. The InSync team put in hours to help us in the last moment troubleshooting during our first initial two weeks after launch. They continued to accommodate our quick requests for changes and improvements.
I am glad that we went for InSync. Their commitment to our project has been outstanding and we made the right decision of hiring them for this project”
“Debíamos dar un paso más en el comercio electrónico y gracias a APPSeCONNECT, lo hicimos. Hemos apostado por APPSeCONNECT. Una solución completa que sincroniza nuestro ERP con Magento de la mejor forma posible. Al tener las bases de datos actualizadas y sincronizadas, hemos optimizado la gestión y administración del servicio web. Ofreciendo a nuestros usuarios el mejor servicio posible. El equipo de desarrolladores y de programadores es excepcional. La integración de APPSeCONNECT ha sido rápida, eficaz y profesional.”
Jose Antonio Gómez
“We’ve had the pleasure of working with the InSync team for about 4 years now and couldn’t be more satisfied with their friendly staff and the level of service they provide.
They are efficient, professional, and consistently demonstrate their level of knowledge of the APPSeCONNECT product and how it relates to our SAP and MAGENTO Enterprise platforms.
Our SAP platform is highly customized and initially we had several concerns pertaining to the migration of APPSeCONNECT. The InSync team worked with us to roll back our concerns and handled our migration and upgrades effortlessly and seamlessly.
They have a highly committed and talented staff so we’ve always reached out to the InSync team when faced with various technical issues because we value their opinions and always look to them first for guidance in providing solutions.
We’re very happy with their response turnaround which leads to less down time for our customers. We are confident that we made the best decision in hiring InSync.”
Michael Miller Fabrics
“Integration with SAP B1 and APPSeConnect went very well. InSync considers our current aspect of business and specific process and manage to include it all in their solution. They manage to fight, understand and win against our french server. The 10.5 hours delay were managed by both sides usually early in the morning and all went very smoothly. Many aspects of the program have been customized for us and many other will be pushed to all customers which will increase the potential of us all and allow you to use the best of your SAP ERP.
At every step of integration, the InSync team has been polite, professional, comprehensive and went above expectation to meet our common goal.We are already looking forward for new projects with them and we are confident to recommend their service and solution.”
“The integration between SAP and Shopify has B2B/B2C channel which is proving to be a lot more complex mostly because of the nature of our business. We sell our Catrikes through dealers only, and we have several group levels and lots of variants. Still they were creative enough to adapt. We had some glitches with our server initially, but it was none of their fault and they were always extremely patient with us.
Also the integration between SAP B1 and Salesforce was a breeze.
The distance doesn’t play a huge factor. Typically, InSync Team and I communicate in the morning when we have to, so they work pretty late if required.
I believe them to be a trustworthy and reliable source. Not perfect, but humans, dedicated and always willing to deliver to their promises”
“APPSeCONNECT helps us get all our products updated in real-time on our website at each moment (price, inventory level, description, custom fields, orders, customer’s information, etc.). We were able to save time and energy on manual entries and avoid inventory descrepencies when orders were processed online.
Thanks to that solution, we were able to increase our customer’s satisfaction and our efficiency at work. We are already receiving positive feedbacks from our customers who enjoy having access to so many information on each product.”
Sales Manager Latin America
Full Parts Electronics, USA
“In one word, Awesome!
If you are looking for software that integrates with SAP and your online shop, I strongly recommend APPSeCONNECT. I had been searching for serval other companies; APPSeCONNECT definitely provides an excellent and professional service with great value for money. The installation process and IT support delivered by them have been very helpful for my company. So all in all, it’s one of the best software company that I have worked with, and I look forward to our next project together”
“We’re using APPSeCONNECT’s Magento->SAP B1 connector in order to help us manage customers, products and orders between two Magento stores and two SAP databases. With APPSeCONNECT, our client is able to keep their Customer Service Representatives (CSRs) in SAP rather than forcing them to bounce between Magento and SAP to handle customer orders. For us, the “set it and forget it” aspect of the APPSeCONNECT is the best part. We needed something that could run on its own and just work, APPSeCONNECT does this quite well.”
Premier Research Labs, United States (USA)
“Our main goal was to establish automated integration between our Ecommerce site and our back-office – SAP Business One. AppsEconnect ticked most of the boxes to fulfill our requirement and helped us save huge amount of time and resources by eliminating the need to manual capture and update data. APPSeCONNECT has Simplified our day to day processing and is capable and flexible enough to match most of our business needs in terms of system integration.”
leatt, United States (USA)