Standard support on the connector will be available during holiday season only on working days of InSync. In each year you will be informed regarding the working days and holidays through a Virtual Calendar which is available within the Support Portal.
Apart from that if you need special care during holidays, we can provide you either 1 Implementation Consultant or a Support Team of 3 (Implementation Consultant, eCommerce/CRM Techno Functional Consultant and ERP Consultant) to you at an extra support hours cost.
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