72% of ERP integrations fail (Gartner) — costing mid-market firms up to $12.9M/year in rework, lost sales, and compliance penalties. ERP-First Integration is the proven alternative — and APPSeCONNECT has helped 1,200+ businesses get it right. With APPSeCONNECT’s enhanced ERP integration solution, you will be able to take your business to new heights. Your business success will also reach new bounds.
Understanding ERP-First Integration: Why ERP-First Integration is critical for mid-market eCommerce?
ERP-first integration leverages the Enterprise Resource Planning system as the central hub and source of truth for business operations.
In the ERP-first integration approach, the ERP system serves as the master data repository and primary business logic engine. All other applications integrate with the ERP system for smooth data flow and streamlined operations. This method is much more reliable as compared to app-first integration and plug-and-play integration, where applications maintain their own data models and business logic.
| According to a Gartner study, the ERP software market grew 8% in 2022 to a market size of 44 billion USD in total software revenue. Since then, the revenue generation has been constantly on the rise, paving the way for successful eCommerce ERP integration. |
As you know, enterprise resource planning software serves as the backbone for modern business operations. It helps in seamlessly integrating various functions like finance, HR, and supply chain management into a uniform system. The powerful tool also helps streamline business processes, offer real-time insights, and drive business efficiency and informed decision-making across the organization. So, for businesses relying on ERP, it is important that they opt for ERP integration automation.
| A US mid-market retailer that suffered from a Shopify-first integration attempt before switching to ERP-first. This further highlights the need for companies to opt for ERP-first integration. |
The High Cost of Getting It Wrong: Pain Amplification
Failing to integrate an ERP system can bring about significant financial loss in terms of operational inefficiencies, lost sales, and increased recovery costs. This can turn into millions of dollars. Failed integration can also cause supply chain disruption and lead to business downtime.
Here’s what happens if you get your integration wrong:
- Financial Costs: Manual rework, lost orders, extra dev hours.
- Operational Disruption: Stock inaccuracies, slow order processing.
- Customer Impact: Delayed shipments, poor CX, and brand damage.
- Compliance Risks: Especially in the UK (GDPR) & US (SOX for publicly traded companies).
According to Salesforce, 79% of customers expect consistent interactions when they engage with different departments of the same company. Yet, 55% of customers say that they have to repeat the same instructions again whenever they engage with a different department. This mainly happens because of failed integration attempts.
Where Do Plug-and-Play iPaaS Tools Fail for ERP Complexity: ERP-First vs plug-and-play integration
Now you might be wondering why you should choose ERP-centric integration over plug-and-play iPaaS tools. Well, plug-and-play iPaaS tools can sometimes struggle with ERP complexity. This mainly happens when there are highly customizable or legacy ERP systems involved. These tools are also not ideal for dealing with complex data mapping and non-standard integration requirements.
Here are the key limitations of plug-and-play iPaaS tools:
- Limited ERP coverage (only cloud, not on-prem)
- No deep field-level mapping for ERP customizations
- Lack of bi-directional sync for mission-critical workflows
As per McKinsey research, 90% of companies have launched some flavor of digital transformation. However, only a third of them can expect favorable outcomes.
Benefits of ERP-First Integration for eCommerce:
With SAP integration, the integration developer’s efficiency increased by 30%. SAP Integration Suite also allowed businesses to deliver nearly 350% ROI.
There are multiple benefits associated with ERP integration for eCommerce:
- Unified Source of Truth: ERP serves as the master data hub for the eCommerce business. It ensures that all your data remains in sync with one another. The data fields are also mapped accurately across various systems.
- Real-Time Inventory & Pricing Accuracy: With ERP-first integration, you get to enjoy real-time inventory updates and pricing accuracy across channels. This saves you from overstocking or understocking.
- Faster Order-to-Cash Cycles: The ERP-first integration approach allows you to achieve faster order-to-cash through automation. This helps increase the customer satisfaction rate. The revenue generation also increases.
- Improved Marketing Personalization: You can design personalized marketing campaigns for the customers via ERP + CRM sync. This further allows you to drive more customers towards your eCommerce store.
- Scalability: The ERP-first interaction approach allows you to handle multi-store, multi-region growth without rebuilding. That way, you can achieve maximum business growth with minimum investment.
Key Takeaway: ERP-first integration bennefits
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Who Should Use ERP eCommerce Integration? Ideal ICP Personas
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According to McKinsey, if the business needs and ERP platforms are aligned, they can help generate annual benefits of 100 million USD in some cases.
APPSeCONNECT’s ERP-Centric Prebuilt Workflows:
APPSeCONNECT presents itself as one of the most reliable partners for ERP integration for eCommerce. APPSeCONNECT comes with multiple enhanced features which make it ideal for integrating the various systems across your business environment.
APPSeCONNECT works by using ERP as the central hub, connecting CRM, eCommerce, and marketplaces. This ensures that all your systems remain in sync with each other. There is also a consistent flow of data across the systems.
APPSeCONNECT’s enhanced set of features:
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APPSeCONNECT also has various pre-built workflows. These workflows allow data exchange between the various systems. Some of the workflows include:
- Order sync (Store → ERP → CRM)
- Inventory sync (ERP → Store)
- Customer sync (ERP ↔ CRM)
APPSeCONNECT is also known for its technical depth. It offers support for SAP, Microsoft Dynamics, Sage, NetSuite, and more.
APPSeCONNECT’s Enhanced Security and Compliance Features:
APPSeCONNECT’s alignment with security practices and compliance measures once again makes it the Best ERP integration approach for compliance in US & UK.
APPSeCONNECT follows compliance features like:
- ISO 27001 certified
- SOC 2 (Type II) certified
- GDPR Compliance
- HIPAA compliance
- CLOUD ACT certified
APPSeCONNECT also implements various important security features like:
- SSO (SAML)
- RBAC (Role-Based Access Control)
- SCIM provisioning
- 2FA (Two-Factor Authentication)
- Domain capture
APPSeCONNECT vs. Competitors:
| Factor | APPSeCONNECT | Celigo | Zapier | Custom Build |
|---|---|---|---|---|
| Go-Live | 30 days avg | 8–12 weeks | Not ERP-ready | 3–6 months |
| Pricing | From $99/mo | $2,000+/mo | Limited ERP support | $50K–100K |
| ERP Depth | Full (SAP, Sage, Dynamics, NetSuite) | Limited | None | Depends on dev |
| Risk | Low (pre-tested, compliant) | Medium | High | Very High |
APPSeCONNECT also has excellent ratings on platforms like Capterra:
Case Example: ERP-First Integration in Action
Blue Q, which happens to be a manufacturer of quirky, fun, and high-quality products in the US, revolutionized its eCommerce and ERP operations with APPSeCONNECT’s MS Dynamics NAV and Shopify integration. Post the integration, the company was able to streamline management of inventories. It was also able to eliminate manual data exchange between the applications.
Before APPSeCONNECT
❌ Manual data sync → 10–15 hrs/week.
❌ 12% order error rate.
❌ Delayed shipments → poor CX.
After APPSeCONNECT
✅ 70% less manual effort.
✅ 3X ROI within a year.
✅ 100% order accuracy.
Read the full case study -> Click here!
Action Plan: How to Transition to ERP-First Integration
Here is a step-by-step guideline on how to transition to ERP-first integration:
Step 1: Integration assessment & scope mapping
The first step is to assess your integration needs and identify the scope of integration. This will help create a roadmap and allow you to execute the integration smoothly.
Step 2: ERP connection setup
The next step is to set up the ERP connection. This can be done using the various prebuilt workflows and templates available on APPSeCONNECT’s integration platform.
Step 3: Workflow customization & testing
The workflows created can be easily customized as per your unique business needs. Once you have created the workflows, you can test them to ensure that they meet your exact business purpose.
Step 4: Go-live & optimization
Once you have successfully tested your workflows, it is time for you to go live. Even after your system is in production, you can continue to monitor the performance and optimize the workflows for maximum output.
Frequently Asked Questions
ERP-first integration involves using ERP as the central hub for connecting the different systems in your business environment.
ERP-first integration allows the various eCommerce operations to be streamlined. It also allows for 100% data sync.
ERP-first integration is built with deep understanding of ERP systems handling complex business processes while plug-and-play integration focuses on simplicity and speed using generic connectors.
APPSeCONNECT offers support for some of the top ERPs including SAP Business One, Microsoft Dynamics NAV, SAP S/4 HANA, etc.
