Various Troubleshooting Techniques

Different Sync Strategies

1. One-Way Sync
   (i) Record “Flag” and Validate
   (ii) Remember “Last Modified Date”
   (iii) Capture Data
   
   
2. Two-Way Sync
   (i) Conflict Management Technique
   (ii) Circular Update Management
   (a)Distinctly Identify updates from User Vs. Integrations
   (b)Automatically merge data with Manual Conflict Management
   
   
3. Real-Time Sync
   (i) Synchronous Pattern
   (ii) Asynchronous Pattern: Fire and Forget

On-Premise Agent Configuration for ProcessFlow Execution

Prerequisites before installing the Agent

1. Dot Net Framework
2. Exempt Inbound and outbound activities from firewall to all our sites
3. 59050 and 59051 Port are available To check port availability use command “netstat —a —13” in Command Prompt
4. To check the process Open “Windows PowerShell” and execute
   -Get-Process -Id (Get-NetTCPConnection -LocalPort 59050).OwningProcess

Types of Logs

1. Integration :Logs
2. Environment Logs
3. Event Logs

Attribute Logs

1. Info Logs
   2) Error Logs
   3) Status Logs

Report Options

Dashboard

• Accessed directly from the platform.
• What’s going on in an integration.
• Updated with data in real time and generate reports.
• Widgets to play with.

Rules

• Generate notification when a certain criteria is met.