Selling on Amazon gets tough with all the rules and metrics to track. Sellers deal with difficulties like order delays, returns, and keeping customers happy to avoid account issues. How do you fix these problems and keep your business running smoothly? A lot comes down to better tools and processes, like using Veeqo for shipping and linking it with SAP Business One. In this webinar featuring Aakash Nayak from APPSeCONNECT and Tamsir Ba from WaterTech Corp., where they discussed practical strategies for enhancing Amazon account health through automation.
Keep reading for the main points from the webinar and tips on how to use Veeqo with SAP for better order handling.
Webinar Overview
Let’s start with a fast run-through of what the webinar covered. The talk centered on showing Amazon sellers how Veeqo helps cut down on order problems and boosts metrics like on-time delivery. They also explained how linking Veeqo to SAP Business One makes everything automatic, so teams spend less time on manual work.
After all, customers expect fast, accurate orders these days. Just shipping on time isn’t enough—it’s about delivery, low defects, and quick handling. Veeqo acts like protection for your account, covering you on claims and metrics. The webinar showed how this setup helped a real business like WaterTech cut their handling time and raise their seller rating.
Stick around as we go over tips from Aakash and Tamsir on setting up Veeqo, the metrics that matter, and why automation is key for sellers.
About Aakash Nayak, Tamsir Ba, Veeqo, and APPSeCONNECT
Aakash Nayak works as Associate Manager of Customer Success at APPSeCONNECT. He helps businesses set up integrations to make their systems work together better.
Tamsir Ba leads supply chain and logistics at WaterTech Corp. He’s been with them for five years and has seen big changes by using tools like Veeqo and APPSeCONNECT. WaterTech sells pool products and other items on Amazon, and they’ve turned their account around with these changes.
Veeqo is Amazon’s tool for managing orders and shipping across platforms. It gives sellers labels, tracking, and protection on metrics like on-time delivery. It works for Amazon FBM sales and helps lower costs while keeping customers satisfied.
APPSeCONNECT is the platform that connects everything. It pulls data from Veeqo into SAP Business One, so orders, labels, and tracking all stay in one spot.
With that info on the speakers and tools, let’s look at some top moments from the webinar and ways to apply them to your Amazon business.
Webinar Highlights and Recap: Improving Amazon Metrics with Veeqo and Automation
The session had lots of practical talk on seller challenges and fixes. Here are the main areas they covered:
- What makes up Amazon seller account health and key metrics.
- How Veeqo fits in to protect and improve those metrics.
- Real before-and-after results from WaterTech’s setup.
- The role of automation with SAP Business One.
- A quick demo of how labels and tracking flow automatically.
- Tips for teams dealing with manual processes at first.
We won’t go over every detail here—just the big ones. If you want the full webinar, check it out on the APPSeCONNECT site.
Now, here’s a closer look at the key parts shared by Aakash and Tamsir.
What Amazon Account Health Really Means
Tamsir explained that account health comes down to things like order defect rate, on-time delivery, and handling time. It’s not just about shipping—it’s delivery to the right spot without returns. Customers want exact info on when their order arrives, and bad metrics hurt sales. WaterTech watches these daily to stay ahead.
Before Veeqo: A Look at WaterTech's Metrics
Back in May 2024, WaterTech’s dashboard showed promise delivery at 6.3 days, with actual delivery at 4.3 days. Handling time was high at 1.7 days, and on-time delivery without extensions was just 50%. This made them lose out to competitors with faster times.
How Veeqo Changes the Game
Veeqo gives 100% protection on on-time delivery and claims if you ship and scan on time. It’s like insurance for your labels. WaterTech started manual at first, printing labels in Veeqo and entering tracking in SAP. It added work, but metrics improved fast—a month in, they saw better numbers.
After Automation: Big Drops in Times
With APPSeCONNECT linking Veeqo to SAP, handling time went to 0.4 days, then zero. Promise delivery dropped to four days, actual to two. On-time delivery hit 92.5% without extensions. Tamsir said this came from team work plus the tools—automation pulled labels and tracking right into SAP, cutting touches.
The Automation Demo and Team Wins
Aakash showed how orders come from Amazon to SAP, then labels from Veeqo attach automatically. It takes seconds. For WaterTech, this cut order handling by 45%—they finish by 1 p.m. now. Even their 3PL partners use it without extra systems. Less steps mean more time for other work.
Next Steps for Sellers
Tamsir suggests starting manual to spot issues, then automate. Aim for over 90% on-time delivery. Aakash added that this setup centralizes everything in SAP, so teams focus there.
Making Amazon Sales Stronger with Veeqo and SAP Automation
The webinar with Aakash and Tamsir shows how Veeqo and SAP automation fix common seller problems. By cutting times and protecting metrics, businesses like WaterTech sell more and keep costs down. It’s about putting customers first with fast, reliable orders.
Level Up Your Business with APPSeCONNECT
Veeqo is great for shipping, but it’s part of a bigger picture. As your Amazon sales grow, you need smooth links to back-end systems like ERPs and more. That’s where APPSeCONNECT comes in as an iPaaS platform.
APPSeCONNECT ties together apps for automation. We have ready connectors for ERPs, marketplaces like Amazon, and tools like SAP Business One and Veeqo. Set up your own flows or use our packages to get going quick. Connect your Amazon setup with other systems in one secure spot for better growth.
