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What you get?
- Fully bi-directional and automatic sync between your systems
- Most in-depth integration with the touch points
- Out of the box integration features
- Easy personalization as per your business requirements
Available Integration Touchpoints
- customer update
- order fulfillment
- Any new customer registered in Woocommerce eCommerce website will be synced back to MS Dynamics CRM as Contact. All details of the web customer including billing and shipping address will be available within the CRM system.
- Existing customer information if gets updated by Sales Employees within CRM system, such as Phone Number, Billing or Shipping Address Changes, etc. all these updates will automatically reach to Woocommerce and update customer information.
- Any orders placed by Woocommerce webshop customers will be synced to Dynamics CRM as ‘New’ status Order. All the order details like Items Ordered, Amount, Freight, Payment Method, etc. will be available in Dynamics CRM side. Woocommmerce Shipping Method and Freight of Dynamics CRM will be mapped properly to show exact information and amount.
If any order which get synced from Woocommerce gets updated in Dynamics CRM, like it’s invoiced or Fulfilled, these details will reach to Woocommerce Webshop and will complete the order.
Watch the Integration of Microsoft Dynamics CRM with Woocomerce
Non-disruptive support for growth
Quick and Easy Implementation & support
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Out-of-the-box connections for eCommerce business
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Benefits of Integration
Get 360 degree view of customer
Get complete view of your customer through integration. Understand customers’ needs, buying patterns, order history, account info and preferences. This will help you better insight ad help you build lasting relationship with your customer.
Reduce operational cost
Save loads of time and human effort with integration. Automation helps you sync data from one system to another with very ease, so your employees can focus on other important things. So the overall operational and training cost is reduced..
No Interdepartmental communication gap
All customer details will be stored in both the systems therefore same data will be visible to every department and can be used for further process and planning.
Improved Sales forecasting
Avoid sales forecasting errors due to improper data. Integration gives you an extra boost and accuracy with the help of real-time data sync. So it will help you anticipate customers’s needs and plan better.
Yet spending hours
in doing the stuff that can be automated?
We have a complex system, and team APPSeCONNECT has been able to troubleshoot, and provide solutions for many customizations. In two years we have had almost no downtime. As far as support, team APPSeCONNECT has been fantastic with helping us with upgrades, site launches, and syncing new features
Our main goal was to establish automated integration between our Ecommerce site and our back-office ERP. APPSeCONNECT ticked most of the boxes to fulfill our requirement and helped us save huge amount of time and resources by eliminating the need to manually capture and update data. APPSeCONNECT has simplified our day to day processing and is capable and flexible enough to match most of our business needs in terms of system integration.
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