CUSTOMER STORY
Marble Trend
Situated in Toronto, Canada, Marble Trend has emerged as the leading importer of high-quality natural stone and porcelain products. With an impressive history of over three decades, they have solidified their position as the industry’s premier suppliers, offering a wide range of exceptional products. Noteworthy among them are cutting-edge brands like NATURA Sintered Stone, Stain-Proof, Kreoo, Lithos Design, Listone Giordano, INAX, Stone Italiana, Vetrazzo, BALUX, Favemanc, Friulmosaic, and many others. Their unrivaled craftsmanship has garnered recognition in prestigious residences and prominent structures throughout Canada and the USA.
For more than 30 years, Marble Trend has served a diverse clientele in Toronto, establishing itself as the primary destination for natural stone. Through their website, (www.marbletrend.com) they were also expanding their operations online. Their outstanding inventory boasts an extensive selection of luxurious products, including tiles, mosaics, slabs, exterior and interior wall cladding, and various other offerings, all tailored to meticulous specifications. With their vast range of products and materials, Marble Trend effortlessly caters to a wide range of design preferences, providing abundant options to complement any desired aesthetic.
Marble Trend achieved their end-to-end integration success and business automation through APPSeCONNECT’s SAP Business One + Zoho CRM and SAP Business One + Zoho Books connectors. The pre-configured integration packages offered by APPSeCONNECT facilitated a seamless integration experience, enabling significant benefits for Marble Trend in terms of business process optimization, reduced manual intervention, enhanced system stability, and improved inventory management.
APPSeCONNECT automated various workflows, ensuring efficient data synchronization and seamless operations between SAP Business One, Zoho CRM, and Zoho Books. Notably, the automated DI-server scheduled restart enhanced system stability and minimized downtime, while the integration addressed the challenge of maintaining zero inventory quantity in Zoho, streamlining inventory management, and ensuring accurate inventory tracking. APPSeCONNECT also provided a centralized platform for monitoring and managing all integrations, offering comprehensive business analytics, and empowering Marble Trend with increased automation and improved efficiency.
With the seamless multi-application integration of SAP Business One, Zoho CRM and Zoho Books, Marble Trend was able to achieve the complete automation of its complex software ecosystem. With the dedicated and systematic approach of the APPSeCONNECT team, a robust integration was deployed rapidly and seamlessly. According to Frank Luchetta, the CFO of Marble Trend, with the help of APPSeCONNECT, “They were successful in having apps which would push data from one program to the other and vice versa. So, we have been with them now for about two and a half years. We have been very happy with what they have done.”
The integration curated to solve Marble Trend’s business automation needs by APPSeCONNECT offered the following benefits:
- API limitations from Zoho were resolved to enable seamless integration.
- Developed integrations from scratch for complex business processes.
- Resolved SAP Business One DI-server issues to improve sync and enable timely delivery of products.
- Enabled efficient management of multiple invoices in Zoho Books.
- Offered zero inventory maintenance support in Zoho.
- Implemented a complete Zoho platform integration for end-to-end business process automation.
- Improved data monitoring and management for improved business decision making.
- Synchronized all business-critical end points, including Orders, Invoices, Accounts, Products, etc.
- Next-gen low-code/ no-code iPaaS for effortless automation and integration
- Robust user-friendly platform backed by experienced professionals
- Best in class implementation and post-implementation customer support
- Pre-Built Connectors with industry-tested reliability and functionalities
- Built-in functionalities to support geographical expansion
- Deeper full-stack integration for unparalleled scalability and customizability
- Fully automated instant bi-directional data sync
- Flexible implementations that scale with a growing eCommerce business
- Boost efficiency of business processes and team productivity
Frank Luchetta
CFO, Marble Trend
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