Shark Gaming Case Study - APPSeCONNECT

With APPSeCONNECT, Shark Gaming Systems is saving approximately 20 hours of administration per week

About:
Shark Gaming is one of the leading gaming retailers in Denmark. They are one of the most innovative and successful system builders in the gaming computer industry today with 50,000 + customers and their online store getting 100+ every day.

Project Overview: 
Shark Gaming’s Magento site caters to two Nordic countries – Denmark and Sweden. 100+ orders came in every day and all of them needed to be available in their backend ERP system Microsoft Dynamics NAV regularly for their back-office team to fulfill the orders. Just not orders but several other sets of data also needed to be exchanged between the two disconnected systems..

The Challenges:

  • With a small team, manual feeding of data into two systems was a challenging and cumbersome task.
  • 'Warranty' was maintained as an inventory item in NAV since the beginning, but it had to be maintained on Magento as a non-inventory item so that it could not run out of stock.
  • Manual data used to lead to delayed shipment.
  • With 100+ orders coming in every day, the inventory had to be manually updated on the online store quite frequently.

The Solutions:
Integration: Microsoft Dynamics NAV with Magento

  • Automated information flow between the Magento online store and NAV ERP.
  • 'Warranty' is listed as an inventory item in Magento to maintain consistency with the practice on the NAV side, but its stock value is constantly updated with a high value so that it never runs out of stock.
  • Inventory of items is updated in Magento every 5 minutes.
  • Manual data exchange between the two systems is no longer required.
  • Item price changes and inventory updates are seamlessly updated on Magento.
  • Shipment and tracking details are updated without any delay.

The Benefits:

  • A streamlined and automated system has helped Shark Gaming save a significant amount of time and money. 
  • Order processing time has been greatly reduced. 
  • 20+ hours of administrative work is saved every week. They can now utilize that time to focus more on productive tasks and company growth.

APPSeCONNECT Differentiators

  • Easy to use and great support team to guide you through every step.
  • Fully automated sync process without any manual intervention.
  • End to end mapping between e-commerce/marketplace and ERP business objects.
  • Software scalability, e-commerce growth support and geographic expansion.
  • Highly flexible solution capable of adapting to complex scenarios

Headquarters: 
Herlev, Denmark
Industry:
High-end Gaming Systems & Gear
Products and Services: 
Gaming systems, hardware eksperter, and Virtual Reality

Company size
11-50 employees
Website: 
www.sharkgaming.dk


"It is easy to use, and the price seems fair. Their customer support is great and they will fix any issue. Saving of approx. 20 hours of administration a week"

Daniel Gerhardt
CEO

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