CUSTOMER STORY
Tower Garden USA
Tower Garden USA – Smooth Shopify and Sage 300 Integration with APPSeCONNECT
The Story of Tower Garden USA
Since its founding in 2012, Tower Garden USA has grown a strong following among home gardeners, educators, and commercial growers by making vertical aeroponic gardening accessible and efficient. As demand for their products soared, they launched multiple Shopify eCommerce stores to serve distinct customer segments. However, as their online footprint expanded, managing orders, inventory, and payments across those stores and Sage 300 became a major operational hurdle.
Challenges Faced: Tackling Fragmented Order Management and ERP Adoption
Before APPSeCONNECT, Tower Garden USA wrestled with:
- Multiple Failed Integration Attempts
Previous providers couldn’t deliver a reliable Shopify–Sage 300 link, forcing manual data exports and re‑entries that slowed order processing and introduced errors. - Eroded Confidence in Sage 300
Repeated connector breakdowns led stakeholders to view the ERP as a liability rather than a strategic asset. - Pilot Project Anxiety
This integration served as a make‑or‑break test—success meant unlocking eCommerce scalability; failure risked operational stagnation. - Multi‑Store Complexity
Each Shopify storefront had unique workflows, complicating the mapping and sync requirements with Sage 300.
Custom Payment Management Needs
Launching a bespoke payment workflow within Sage 300 required custom logic beyond standard connector capabilities.
Streamlined Integration with APPSeCONNECT: A Strategic Partnership
Tower Garden USA selected APPSeCONNECT—an intelligent, low‑code/no‑code iPaaS—to build a dependable, scalable bridge between Shopify and Sage 300.
Key Solution Highlights:
- Sales Order Integration Across Stores
Real‑time transfer of sales orders from all Shopify stores into Sage 300, eliminating manual entry and reducing errors. - Custom Payment Management Workflow
After initial success, APPSeCONNECT tailored the platform to handle Tower Garden’s specialized payment processing logic within Sage 300. - Multi‑Store Scalability
The solution’s modular architecture allowed rapid onboarding of two additional storefronts post‑pilot. - Real‑time, Bi‑directional Sync
Inventory updates, payment confirmations, and customer data flow seamlessly both ways, ensuring accuracy across systems.
Low‑code Customization
Tower Garden’s team can request updates and new workflows through APPSeCONNECT’s visual interface, enabling agility and easy upgrades.
The Implementation Journey: An Effortless Transition for Enhanced Efficiency
APPSeCONNECT guided Tower Garden USA through a structured rollout:
- Pilot Rollout and Testing
Core order‑sync workflows were configured and rigorously tested on the primary Shopify store to validate mappings and custom logic. - Additional Store Onboarding
Leveraging the platform’s scalability, two more Shopify storefronts were integrated within weeks of the pilot’s success. - Custom Workflow Development
A bespoke payment confirmation process was built, automating financial entries and reconciliation in Sage 300.
Training and Go‑Live Support
Hands‑on training sessions, detailed documentation, and 24/7 support ensured a smooth transition with zero downtime.
Results and Future Growth: Embracing a New Era of Operational Excellence
The integrated solution delivered transformative outcomes:
- Operational Efficiency
Automated data flows freed the team from manual tasks, boosting productivity. - Data Accuracy
Real‑time sync eliminated discrepancies in orders, inventory levels, and payments. - Renewed Confidence in Sage 300
Stakeholders now view the ERP as a strategic hub capable of supporting growth. - Scalable Infrastructure
A proven integration framework enables rapid onboarding of new stores and workflows.
Custom Workflow Enablement
The payment management process within Sage 300 now runs fully automated, showcasing APPSeCONNECT’s flexibility.
Key Foundations Laid by APPSeCONNECT
- Automation of Critical Business Processes
- Real‑Time Bi‑Directional Data Synchronization
- Enhanced Operational Efficiency
- Scalable Multi‑Store Integration Framework
- Custom Business Process Enablement
- Strategic Confidence Reinstated
Customer Testimonial
A satisfied Tower Garden USA team member shared their experience on G2:
“I would recommend using them as they are very helpful every time and solve queries at the earliest. Good Product, Good Customer Service.”
— Meet A., Sr. Project Manager
Why Choose APPSeCONNECT?
Here’s How APPSeCONNECT is Your Best Fit Too!
- Next‑gen low‑code/no‑code iPaaS for effortless automation and integration
- Robust, user‑friendly platform backed by experienced professionals
- Best‑in‑class implementation and post‑implementation customer support
- Pre‑built connectors with industry‑tested reliability and functionalities
- Built‑in support for geographical expansion
- Deeper full‑stack integration for unparalleled scalability and customizability
- Fully automated, instant bi‑directional data sync
- Flexible implementations that scale with a growing eCommerce business
- Boosted efficiency of business processes and team productivity
- Next‑gen low‑code/no‑code iPaaS for effortless automation and integration
Tower Garden USA is a pioneering force in sustainable gardening, delivering high‑quality, innovative gardening solutions across the United States. Their flagship product, the Tower Garden, leverages advanced aeroponic technology to grow plants using air and water, eliminating the need for soil and maximizing resource efficiency.
Collierville, TN 38017, USA
Food and Beverage Manufacturing
51–200 employees
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