WooCommerce and Microsoft Dynamics 365 CRM Integration
- SALES ORDER
- Web Customers registered online in WordPress WooCommerce website, will be synced back to Dynamics 365 CRM under Contacts section.
- Bi Directional Sync. Contacts created in Dynamics 365 CRM can also be synced back to WooCommerce.
- Their billing and shipping addresses will be transferred to the CRM.
- Syncing of items between WooCommerce and Dynamics 365 CRM will also work bi-directionally.
- CRM items can be listed in WooCommerce, while new/existing items defined in eCommerce will be synced back to Dynamics 365 CRM in Product section.
- Stock Updates which happen in Dynamics 365 CRM Process will be synced back to WooCommerce website.
- APPSeCONNECT allows the different combination of Stock Sync from Dynamics 365 CRM to WooCommerce in Stock, committed and Ordered quantities.
- In Stock – Committed + Ordered
- In Stock – Committed
- Web Sales Orders placed in WooCommerce will be synced to Dynamics 365 CRM as a Sales Order.
- Taxes and Shipping Charges will be properly mapped between eCommerce and CRM.
- Even the Guest Checkout Sales Orders can be synced to Dynamics 365 CRM and can be assigned against a Particular Default Customer for Order Processing.
While implementing Microsoft Dynamics 365 CRM, there is a lot to consider. Here are some of the basic preliminary questions to ask during D365 implementation.
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