When it comes to a business which is set up online, a special attention needs to be given to the risks associated with the orders since more than 60% of them are paid online. Every business is not aware and informed about all the risks which can be deducted from an online order like:
- Address validation failure
- A high-risk – Billing address in one country and order shipped in another country
- Number of Payment attempts
- High-risk internet connection (web proxy)
- Billing address does not match credit card’s billing address and so on.
But how to scrutinize these orders since most of the time, to keep the customer’s satisfied with the delivery time (which is a key factor in surge of sales volume), orders must be processed within a single business day – dealing with fraudulent orders are a headache to a business.
But look what Shopify came up with.
A Risk management one-stop solution embedded within its ecommerce platform!!!!!!
How does that sound?
This feature is like a cherry topping for Shopify based online businesses since it is more convenient to have a solution which eliminates the dilemma of whether to process an online order or not. Most importantly it is an out of the box feature which any online store would get for FREE.
Within every order, there is a Fraud Analysis section where the admin can see the risks associated with the order.
Well, that’s not it, it automatically indicates the risk level of the orders.
The store admin can now have a full risk analysis on just a click instantly – namely HIGH, MEDIUM & LOW and can use the Custom search to filter the orders based on the risk level as well. (for the sake of saving time)
This is how a fraudulent order would look like:
And when you scroll down a bit more you find the full risk analysis.
One can even view the full analysis report if in case the order needs to processed after a confirmation call from the Customer Service.
So, there are a lot of options in there.
No doubt that Shopify is willing to take care of every pain point of your online store.
In addition to this, there is an admin API which portrays the same information called the risks API which includes GET method as well and developers can use this if there are requirements of such kind.
Now, you can connect your Shopify Store with the back-end ERP, CRM and POS Systems and automate the business process!