How To Sync Sales Orders between SAP S4 HANA and Shopify eCommerce copy

In this article, we are demonstrating the sales order sync process from Shopify to SAP S4 Hana. Integrating Shopify with S4 Hana is the best solution to solve business problems.

Shopify is an e-commerce platform that allows anyone to easily sell their products online, which is designed for small and medium-sized businesses.

SAP is the most popular ERP (enterprise resource planning) platform. SAP is offering various versions. SAP S/4 HANA is the latest release. This is designed for large scale companies.

New features in SAP S/4 HANA

  • In-memory computing
  • New application architecture and simplified application data model
  • SAP Fiori, new UI technology can use.
  • We can use on-premise and cloud versions

Why integrate SAP S/4 HANA with Shopify eCommerce

In this digital era, everyone is doing the e-shopping. All the companies are selling their products and services from online websites including our daily needs. Companies are maintaining their respected website from which they are offering their products and services. Companies that are using SAP S/4 HANA will look for an eCommerce platform. SAP is providing the ecommerce called as SAP hybris. This is will consume more time and cost to set up the configurations with SAP. We can set up the Shopify easily and providing inbuilt solutions.

APPSeCONNECT Workflow enables the user to add sales order, delivery and Invoice in Ecommerce ( Example – Shopify) and update the relationship mapping in ERP ( Example – SAP). Check out Workflow Showing Sales Cycle with Post and Post Task Inputs!

Once the orders are placed in Shopify and same data needs to be imported to SAP. If the applications are not connected we need to enter the data manually in SAP S/4 HANA. In some cases, this will leads to errors and data duplication. If we have the automated process to import the data between applications this will helps the organization. We are integrating the SAP S/4 HANA and Shopify by using REST and RFC protocols.


Our solutions consist of the following features:

  • It will import orders in a periodic manner depends on customer needs.
  • Both B2B and B2C orders can be imported.
  • Guest orders can be imported to SAP.

Steps shown in the video:

  • Order Creation in Shopify admin
  • Integrated the same order with SAP HANA using C# application.
  • Demonstrated the integrated order in SAP S/4 HANA.

During your sync operation, you might receive an error showing, Unexpected character encountered while parsing value on target application, which is Shopify. Here’s the solution to this problem!

Here is the Video:

Benefits of order sync between Shopify and SAP S/4 HANA

The following are the benefits that will reflect after order sync enable.

Reduces the total cost: Automatic order sync will reduce manual data entry and avoids data duplication. This will reduce resource allocation and results in cost. It saves manual effort.

Streamlines the data processing: With the help of integration, it avoids costly errors and increases the speed of data exchange. With real-time data, we can quickly analyze the data. There are no delays in data processing.

Control: We can have control over data like inventory levels. This will helps to avoid delays in order delivery.


Possible sync features

Our integration support below sync features as well including the order sync.

Customer master: All the master data stored in SAP. We can integrate this for the initial upload. Once the customers are registering in Shopify we can create these accounts in SAP. Data transfer is bidirectional.

Product load: All the item master data available in SAP and the same data needs to be present in Shopify. If any new products are added to SAP, we can create these products in Shopify through our integration.

Inventory upload: Inventory data maintained in SAP. Within SAP some orders are created by the support team or via call center, so we need to update the same inventory information in Shopify. This will help to avoid the delay in delivering the products.

Price Upload: Prices are changed time to time nowadays. we need to maintain this price information in Shopify. By this integration, we will upload the prices in a periodic manner so it will help to avoid price mismatches.

Delivery and Invoice information: Delivery and Invoice are created in SAP. Once delivery is created in SAP, we can upload the same to Shopify including the tracking number. Similarly, we can create the invoice information to Shopify.

Based on customer needs we will enable new sync features and customize the required features.

During your sync operation with APPSeCONNECT, you might receive an error showing, order has been canceled and can’t be fulfilled in target application, which is Shopify here. This error occurs when Source Application is sending order which is already cancelled in Target Application. Here’s the resolution to the problem: Error – This Order has been Canceled and Can’t be Fulfilled in Shopify


We sincerely hope that this was useful and any comment of feedback will be very helpful.


APPSeCONNECT is a smart and robust business application integration platform that seamlessly connects SAP S4 HANA with all your Shopify eCommerce store to streamline operations and facilitate the free-flow of data across the platforms. By moving into the region of iPaaS, APPSeCONNECT proves to be a best-in-the-class platform that easily connects systems and automates the business process.

Now, you can easily connect all your business applications under one single platform to automate the business process!

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