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SAP ERP and Zoho CRM Integration

SAP ERP and Zoho CRM integrations made easy with APPSeCONNECT’s modern iPaaS. The SAP ERP and Zoho CRM connector can automate critical business processes and streamline your organizational data efficiently.
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Transforming over 1250 organizations across the globe
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SAP ERP with Zoho CRM

APPSeCONNECT is a modern and intelligent Integration Platform as a Service (iPaaS) which can seamlessly connect your entire application stack and streamline data flow across all your systems to eliminate silos, unify operations and drive alignment.

SAP ERP + ZOHO CRM

Integration Endpoints

  • Account Sync
    SAP customers details are synced with ECC with the Accounts within Zoho. Accounts is a standard module within Zoho and is available by default.
  • Contact Sync (Standard module)
    There can be many contacts associated with a customer record within SAP. They need to be available within Zoho so that sales person can follow up with respect to those contacts. This is made feasible by APPSeCONNECT. The contact information is synced with Zoho and gets related with the respective Accounts. Again, contacts module is available out of the box in Zoho.
  • Product Sync (Standard module)
    Products are synced from ECC with Zoho. The retail prices are synced along with the product within the standard module of Zoho. SAP is supposed to be the system of records for this touch-point and sales representatives are not supposed to create or update products within Zoho.
  • Quote Sync (Standard module)
    With the above master data, Sales representatives can generate Quotes within Zoho CRM. They are automatically synced with SAP.
  • Sales Order Sync (standard module)
    The Quotations can be converted into Sales order within SAP. Once this is done, the sales order information automatically flows into Zoho and creates a Sales order related to the Quotes. This helps the Zoho users see the purchase history of the customer.
  • Delivery Sync (custom module)
    When the goods are shipped within SAP, the delivery information is created within Zoho. The information contains the shipment details as well as tracking information. This module is not available within Zoho by default and is custom made. The rationale for this feature is that sales support team can help answer questions on delivery status and dates to the customer.
  • Invoice Sync (Standard module)
    As soon as the invoice is created within SAP, the information is available on Zoho. This helps the customer representative visualize the end to end sales cycle within the CRM. The standard Invoice module of Zoho has been used for this.

Integration Resources

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Remove data silos and make every system communicate with each other in real-time, seamlessly across your entire enterprise. Through APPSeCONNECT’s out-of-the-box integration capabilities for all industry-leading business tools, rapidly and effortlessly develop and deploy integrations between business tools like ERP, CRM, Accounting applications, and many more across your entire organization effortlessly.

APPSeCONNECT’s protocol-based adapters can be used by any application which follows a standard protocol (like FTP/Secure FTP, SOAP, REST, SMTP) and if a business uses legacy applications that supports these protocols, they can directly use the in-built generic adapters to transfer data into the system without the need to write an adapter from scratch.

Organizations are Transforming Customer Experience Through Integration

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PRANA Organics successfully automated their entire business cycle by integrating their ERP with other applications and saved valuable time and effort.
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Josie Maran Cosmetics efficiently managed thousands of orders per week and automated business processes with APPSeCONNECT’s seamless integration capabilities.
Richardson improved efficiency in sales and inventory management, streamlined their operation and unlocked efficient B2B integration through APPSeCONNECT.

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