- This event has passed.
April 5, 2016
With the increase in digitalization it is becoming more of a challenge for the companies to keep a healthy relationship with their customers. Customers being in the driver seat of the ecommerce market the need for speed, transparency and flexibility on all channels has increased.
ECC forum will be providing a complete overview on customer engagement and customer satisfaction. The event will be focusing on customer behavioral and other trends of the ecommerce market.