Industry verticals such as manufacturing and distribution cannot thrive without a capable customer service function. The processes involved include diligent management of inventory, service contracts, deferred billing / incoming payments, warranty tracking, effective handling of service calls and dispatch board.
ECS, an APPSeCONNECT partner, has recently devised the ProcECS Engine that resides within SAP. The solution not only helps businesses manage the above processes within SAP but also enables users to drive productivity and visualize data, based on their organization’s unique workflow. Organizations can grow revenues and increase their bottom-line performance by preventing revenue leaks and expanding service offerings in a way backed by data.
Join the webinar and explore how ProcECS brings visibility and analytics to make service contracts optimal and profitable. Also, witness how companies can leverage best-of-the-breed non-SAP applications and integrate them with their ProcECS-powered SAP core using APPSeCONNECT.