What does ALR or Annual Maintenance Contract Include? | APPSeCONNECT

What does ALR include?

Standard Support:

  • Patch/Version update of APPSeCONNECT will be automatically pushed/implementation team will install time to time without any extra cost .
  • Re-installation/Reconfiguration will be chargeable extra
  • Issues – Divided in 2 categories, connector issues reported will be resolved free of cost under standard support, but if issue falls under Operational Error/Environmental Problem, then APPSeCONNECT Team will charge extra for investigation and consultancy.