CUSTOMER STORY

Saddleback

Witness how Saddleback enhanced their operational efficiency and productivity through seamless integration with APPSeCONNECT

Project Overview

Saddleback, a leading player in the UK cycling market, has been providing top-notch cycling products and exceptional services to athletes with utmost dedication. The company has been growing exponentially and they sought to optimize its operations and streamline business processes to deliver an enhanced experience to its customers.

The Journey towards Automation

Saddleback used Shopify Plus as their eCommerce front-end platform to sell and manage their products online. To maintain their back-end business operations, they employed SAP Business One. APPSeCONNECT successfully integrated Shopify Plus and SAP Business One for Saddleback and aimed to create a cohesive and efficient ecosystem, ensuring seamless communication between the e-commerce platform and the enterprise resource planning system and enabling an automated business environment.

Challenges Faced Before Integration

Saddleback, being a long-term client, faced challenges due to outdated touchpoints and legacy coding. The presence of old-fashioned coding resulted in extended debugging times for some configurations, leading to delayed delivery of certain requirements. This posed a significant challenge as the company aimed to stay competitive in the dynamic cycling market.

Shopify Plus + SAP Business One Integration by APPSeCONNECT

APPSeCONNECT addressed the challenges by conducting a comprehensive analysis of the existing systems and seamlessly integrating Shopify Plus and SAP Business One to automate crucial business processes. The team identified and rectified issues related to outdated touchpoints and legacy coding, ensuring smoother integration operations. APPSeCONNECT’s robust solution streamlined the communication between Shopify Plus and SAP Business One, paving the way for improved operational efficiency.

Shopify Plus and SAP Business One Integration

Transformation after the Integration

Post-integration, Saddleback experienced a notable improvement in their overall efficiency and operation and also in its relationship with APPSeCONNECT. The continuous support provided by the integration solution resulted in enhanced operational turnover. Moreover, the client, impressed with the positive outcomes, started referring APPSeCONNECT to other businesses within their network. This not only highlighted the success of the integration but also showcased the potential for AppseConnect to serve as a reliable solution for other enterprises.

The Special Scenario Addressed

APPSeCONNECT implemented a special scenario to meet the unique business needs of Saddleback. The introduction of gift cards as a method of payment in Shopify Plus added a new dimension to the business that allowed Saddleback to expand its payment options, providing customers with a more versatile and convenient shopping experience. The seamless synchronization of gift cards via APPSeCONNECT further contributed to the overall success of the integration.

APPSeCONNECT’s customized integration solution offered the following:

Streamlined management of inventory data and invoices
Automated product data sync from SAP Business One to Shopify
Elimination of manual data exchange between applications
Improved control and monitoring of inventory
Improved organization-wide efficiency of business processes
Scalable eCommerce growth through seamless integration of additional applications

Here’s How APPSeCONNECT is Your Best Fit Too!

Next-gen low-code/ no-code iPaaS for effortless automation and integration
Robust user-friendly platform backed by experienced professionals
Best in class implementation and post-implementation customer support
Pre-Built Connectors with industry-tested reliability and functionalities
Built-in functionalities to support geographical expansion
Deeper full-stack integration for unparalleled scalability and customizability
Fully automated instant bi-directional data sync
Flexible implementations that scale with a growing eCommerce business
Boost efficiency of business processes and team productivity

About the Company

Saddleback, a prominent figure in the UK cycling industry, has been committed to delivering outstanding cycling products and exceptional services to athletes. Experiencing rapid growth, the company aimed to enhance operational efficiency and simplify business processes by implementing an automated application ecosystem.

Headquarters:

United Kingdom

Industry:

Sports and Sporting Goods

Company Size:

50-199 employees

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Saddleback

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