SAP ECC and BigCommerce Integration
- Automate
- Align
- Accelerate
BigCommerce runs your online store. SAP ECC runs your back-office operations. When these systems stay separate, teams repeat updates and lose track of changes.
SAP ECC and BigCommerce integration moves the right records between the two systems. Customer and order data from BigCommerce can reach SAP ECC for processing. Product, price, inventory, and delivery updates from SAP ECC can reach BigCommerce so the storefront stays accurate.
APPSeCONNECT supports this integration through its iPaaS platform. An iPaaS is an integration platform that builds, runs, and monitors data flows. You can start with a ready template, adjust field mapping, and run the integration with clear rules.
Key Highlights
Why APPSeCONNECT is the top choice for SAP ECC and BigCommerce
Real-Time Updates
Move orders and key records based on events or schedules
Prebuilt Integration Template
Start with common flows, then adjust mapping as needed
Field Mapping Control
Map fields with clear rules without changing core systems
Customer And Order Logic
Apply business rules before data enters SAP ECC for processing
Catalog Publishing
Send categories, products, and media from SAP ECC to BigCommerce
Inventory Visibility
Update stock levels so shoppers see accurate availability on BigCommerce
Pricing From SAP
Show SAP ECC prices on BigCommerce for the right buyers
Retry And Alerts
Track failures and retry records after you fix issues
Scales As You Grow
Handle higher order volume without rebuilding your integration
Standard Features Covered in Our SAP ECC and BigCommerce Integration Template
Customer Add Or Update
- Direction: Customer records move from BigCommerce to SAP ECC for processing.
- Account Details: Send name, email, phone, and company fields into SAP safely.
- Address Details: Send billing and shipping addresses with each customer record.
- Update Handling: Update existing customers when details change in BigCommerce over time.
Category Add Or Update
- Direction: Category records move from SAP ECC to BigCommerce for catalog setup.
- Category Tree: Build BigCommerce categories to match your SAP ECC structure closely.
- Updates From SAP: Update names and parent links when SAP ECC categories change.
- Store Readiness: Keep storefront navigation aligned with how ERP teams group items.
Product Add Or Update
- Direction: Product details move from SAP ECC to BigCommerce for listing.
- Product Fields: Send SKU, name, descriptions, and key attributes for display online.
- Long Descriptions: Send full product descriptions so buyers see complete details.
- Update Handling: Update product changes when SAP ECC master data changes over time.
Product Media Add Or Update
- Media Files: Send images and documents linked to products into BigCommerce too.
- Media Types: Support manuals, PDF specs, and videos when your storefront needs them.
- Buyer Clarity: Help buyers review product details using files already stored in SAP.
- Update Handling: Update media when SAP ECC product files change or are replaced.
Inventory Update
- Plant Mapping: Choose which SAP ECC plant stock BigCommerce should show online.
- Stock Updates: Send on-hand stock from SAP ECC to BigCommerce on a schedule.
- Oversell Control: Reduce overselling by updating stock before shoppers reach the checkout screen.
- Delivery Date: Use requested delivery dates to support available-to-promise (ATP).
Price Update
- SAP Pricing Rules: Use SAP ECC pricing rules to calculate BigCommerce product prices.
- Condition Updates: Apply SAP ECC price condition changes to BigCommerce quickly.
- Customer Pricing: Support customer-specific pricing when SAP ECC provides those values.
- Price Consistency: Keep storefront prices aligned with the prices used in SAP ECC.
Order Add
- Order Capture: Send BigCommerce orders to SAP ECC for fulfillment.
- Order Details: Send items, quantities, shipping, tax, and discounts into SAP cleanly.
- Order Rules: Apply order rules before creating the SAP ECC sales order.
- Faster Processing: Start picking and billing sooner with fewer manual steps overall.
Delivery Update
- Delivery Updates: Send delivery status from SAP ECC to BigCommerce for customers.
- Tracking Number: Send shipment tracking numbers so customers can follow delivery online.
- Customer Updates: Keep buyers informed after goods issue and shipment creation.
- Less Support Load: Reduce “Where is my order?” tickets with clear delivery updates.
B2B AUTOMATION
Where BigCommerce Meets SAP ECC
BigCommerce captures customer activity and orders at the storefront. SAP ECC handles order processing, delivery, and billing work. SAP ECC and BigCommerce integration helps both sides follow the same record flow.
Many businesses also run B2B selling in BigCommerce. You may use account-based buying, special pricing, or custom checkout rules. The integration can carry those order details into SAP ECC, so your team processes them using your existing rules.
- Customer Registration: Send buyer details into SAP ECC as customers for processing
- Catalog Control: Publish ERP categories and products so the store stays accurate
- Catalog Control: Publish ERP categories and products so the store stays accurate
What You Get
Feature Highlights
Customer Updates
Keep buyer records consistent across storefront and SAP ECC.
Category Structure
Keep storefront categories aligned with your SAP ECC item groups.
Product Publishing
Share product details from SAP ECC so listings stay complete.
Product Files
Share images and documents so buyers see full product context.
Price Accuracy
Show SAP ECC prices so quotes and checkout match ERP.
Inventory Updates
Update stock from SAP ECC so availability stays reliable.
Order Creation
Create SAP ECC sales orders from BigCommerce orders without re-entry.
Delivery Visibility
Show tracking and delivery updates back in BigCommerce for buyers.
Clear Monitoring
Review runs, view logs, and handle errors from one place.
Less Manual Work
Reduce copy-paste steps across sales, ops, and finance teams.
Integration Endpoints / Data Flows
| ENDPOINT | DIRECTION | DESCRIPTION |
|---|---|---|
| Customers | BigCommerce → SAP ECC | Customer records and addresses move into SAP ECC for processing. |
| Orders | BigCommerce → SAP ECC | Orders move into SAP ECC to start fulfillment and billing steps. |
| Categories | SAP ECC → BigCommerce | Category structure moves to BigCommerce to build storefront navigation. |
| Products | SAP ECC → BigCommerce | Product details and descriptions move to BigCommerce for listing. |
| Product Media | SAP ECC → BigCommerce | Images and product files move to BigCommerce for buyer reference. |
| Pricing | SAP ECC → BigCommerce | SAP ECC prices move to BigCommerce based on your pricing rules. |
| Inventory | SAP ECC → BigCommerce | Stock levels move to BigCommerce to reduce overselling risks. |
| Deliveries | SAP ECC → BigCommerce | Delivery status and tracking numbers move to BigCommerce for customers. |
INTEGRATION BROCHURE
Download the SAP ECC and BigCommerce Integration Brochure
Learn more about:
- Integration Architecture: See how data moves between SAP ECC and BigCommerce.
- Deployment Tips: Learn how to test flows before you switch to live.
- API Approach: Understand how the integration calls SAP ECC and BigCommerce.
- Monitoring Basics: Learn how logs, retries, and alerts work day to day.
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INTEGRATION GUIDE
How To Integrate SAP ECC and BigCommerce
01
Connect Systems
02
Map Fields
03
Deploy & Test
04
Monitor & Scale
SAP ECC and BigCommerce Real-Time Integration Workflow
Event Trigger (BigCommerce)
A new BigCommerce order or customer can trigger an event. The integration can start right away or run on a schedule.
Event Reception (iPaaS)
APPSeCONNECT receives the event and checks required fields. It routes the record into the right integration flow.
Data Transformation
Mapping rules convert fields into the format SAP ECC expects. This reduces rejected records and cleanup work.
API Call To SAP ECC
The integration sends the order or customer record into SAP ECC. It can use standard SAP interfaces based on your setup.
Confirmation & Error Handling
Results are recorded in logs. Failed records are held for review and can be retried after fixes.
Status Sync Back
When SAP ECC updates delivery or posting status, BigCommerce can receive those updates. Buyers then see progress in their account.
INTELLIGENT DATA FLOW
How Our Intelligent Data Flows Support Your Integration
ProcessFlow Designer
Build integration steps in a visual layout without heavy code.
Event Triggers
Start the integration when key records change in connected systems.
Retry And Alerts
Retry failed records and alert teams when fixes are needed.
Parallel Processing
Handle larger volumes by processing records in parallel safely.
Data Conversion Nodes
Convert formats so SAP ECC and BigCommerce accept values.
Audit Logs
Track what ran, what changed, and what failed over time.
Role-Based Access
Control who can view or edit each integration flow.
Simple Order-to-Cash Lifecycle
Order Capture
A buyer places an order in BigCommerce at checkout
Sales Order
The integration creates a sales order in SAP ECC
Fulfillment
SAP ECC processes picking, packing, and delivery creation steps
Invoicing
SAP ECC posts billing data for finance and customer records
Delivery Update
The integration updates BigCommerce with tracking and status
Enjoy a smooth, error-free flow from purchase to payment.
One Platform, Endless Integrations
Many teams start with SAP ECC and BigCommerce integration, then add more apps later. APPSeCONNECT lets you build other integrations from the same platform. You can use templates, create custom flows, and reuse common steps.
APPSeCONNECT also supports adapters for standard protocols such as REST, SOAP, secure file transfer, and SMTP. This helps you connect tools beyond ERP and commerce without rebuilding your integration foundation.
Unify
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Frequently Asked Questions
Ready to Take the Plunge? Unify Your SAP ECC & BigCommerce Workflows Today
Companies automating their business through APPSeCONNECT
Customer Success Stories
Related Resources
Articles and Guides to Help You With Your Integration and Automation Journey
