6 Benefits of Integrating NAV & Bigcommerce using APPSeCONNECT

Bigcommerce is a feature rich ecommerce platform for creating a fully functional online store. Bigcommerce provides very easy to use interface, which allows even a novice to setup their e-commerce store in days and sell both physical and digital products online.

Bigcommerce transformed the SaaS based on-demand concept of commerce through its popular monthly subscription plans. The Standard plan is for startups, the Plus plan with advanced eCommerce features for businesses with decent no. of transactions per day and Enterprise plan for r high-volume businesses.

Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite. It provides businesses greater control over their finances and simplifies their supply chain, manufacturing and operations.  Microsoft Dynamics NAV offers applications for sales and marketing, service management, supply chain management, financial management, human resources management, manufacturing, project management and business intelligence. The functionality is particularly strong in manufacturing and distribution.

APPSeCONNECT Bigcommerce Integration with Microsoft Dynamics NAV helps organizations to simplify their eCommerce business and back office ERP system. This integration allows the following features and business benefits.

  1. Customer Sync

The details of either new or registered Customers in Bigcommerce are synced (downloaded) to Microsoft Dynamics NAV. Any existing Customer in Microsoft Dynamics NAV Master Data is also synced (uploaded) to Bigcommerce. Bigcommerce then creates new Customer account for them.

Business Benefits:

  • APPSeCONNECT helps in capturing Customer Details from Bigcommerce within the ERP system
  • Allows automatic syncing of Customer Account between Microsoft Dynamics NAV and Bigcommerce.
  • Defining these accounts manually would waste huge amount of time and money. Manual data entry is also prone to error.
  1. Product Sync

Products created in NAV are added to Bigcommerce. The Product price is also added to Bigcommerce along with the Product sync process. If any updates are made in the product details, those will also be reflected in the other side by running the same process.

Business Benefits:

  • Bi-directional Product Sync eliminates manual data entry and errors for thousands of products.
  • Product Related updates, like discounts and price changes, can be easily synced from Microsoft Dynamics NAV to Bigcommerce.
  • APPSeCONNECT maintains up to date information in the ecommerce store.
  1. Stock Sync

Product Stock is synced from Microsoft Dynamics NAV to Bigcommerce.

Business Benefits:

  • Stocks are updated in real time.
  • Provide shoppers with accurate picture of available stock.
  • Prevents consumers from facing ‘out of stock’ scenario.
  1. Order Sync and Payment Information Sync

Web orders placed in Bigcommerce are synced to Microsoft Dynamics NAV as Sales Order. Microsoft Dynamics NAV Sales Order contains all the Web Order information like Web Order ID, Payment Method etc. The Discount Field in Microsoft Dynamics NAV contains information about any discount in Bigcommerce. Also APPSeCONNECT dynamic value mapping feature helps in calculating Proper Tax and Shipping Charges. The Online Payment Information, along with the Sales Order, is synced to Microsoft Dynamics NAV as Incoming Payment.

  1. Business Benefits:
  • APPSeCONNECT helps in minimizing order processing time, and thus ensures customer satisfaction.
  • APPSeCONNECT ensures that proper order total, after including taxes, shipping charges, discounts etc., is reflected in Microsoft Dynamics NAV.
  • If the currency used in Microsoft Dynamics NAV and Bigcommerce is different, APPSeCONNECT correctly converts the currency.
  • Provides validation for orders made with different manual payment methods using Sales Order Draft. After validation is completed, Sales Order Draft is converted to Sales Order.
  1. Delivery Sync

Microsoft Dynamics NAV Delivery, along with the Shipment Tracking Number, is synced (uploaded) to Bigcommerce. The Shipment Tracking Number can be entered either manually or generated through some Payment Processing Add-On in Microsoft Dynamics NAV.

Business Benefits:

  • Simplifies the order processing cycle in Bigcommerce and Microsoft Dynamics NAV.
  • Real time order processing and shipping updates are provided to customers when ERP Delivery Document is uploaded to Bigcommerce.
  • Customers can easily check their order tracking information.