Microsoft Dynamics 365 Business Central and Zoho Commerce Integration
Microsoft Dynamics 365 Business Central with Zoho Commerce
Integration Endpoints
- CUSTOMER
- ORDER
- PRODUCT
- INVENTORY
- Online registered customer’s general information and address details are synced from Zoho Commerce to Microsoft Dynamics 365 Business Central automatically.
- In Microsoft Dynamics 365 Business Central, one generic Customer is maintained. This means B2C customers are supported using a one-time customer within Business Central. (the individual customer information, as well as their address details, are stored within the ERP helping each organization to capture accurate details.)
- Customer updates and modifications are also synced in Zoho Commerce from Microsoft Dynamics 365 Business Central.
Order Management
Orders are synced from Zoho Commerce to Microsoft Dynamics 365 Business Central and transmitted to the Sales Order section. APPSeCONNECT decides the following aspects before putting it in Microsoft Dynamics 365 Business Central:
- Determining the status of the order.
- All the customer details, item details, total order cost, customer payment method, tax information, order number.
- Exact value mapping of tax and shipping methods for proper order calculation.
Order Fulfilment
- Shipment/Order fulfillment is created in Microsoft Dynamics 365 Business Central and can be synced as completed Shipment in Zoho Commerce.
- Microsoft Dynamics 365 Business Central shipment tracking is synced as Delivery Note in Microsoft Dynamics 365 Business Central.
- Products are synced to Zoho Commerce Store from Microsoft Dynamics 365 Business Central Cloud.
- Respective categories and subcategories in Microsoft Dynamics 365 Business Central are also synced to Zoho Commerce along with pricing, weight, description, a short description and other specifications.
- The product prices are taken by the pricing set up in Microsoft Dynamics 365 Business Central and are synced as the standard item price in Zoho Commerce.
- Item details update and modifications are also synced in Zoho Commerce from Microsoft Dynamics 365 Business Central.
- The latest stock value is synced from Microsoft Dynamics 365 Business Central to Zoho Commerce.
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