APPSeCONNECT – Shopify Integration with MS Dynamics NAV

APPSeCONNECT – Shopify Integration with MS Dynamics NAV

Shopify e-commerce is undoubtedly one of the most popular e-commerce platforms in the world. The key advantage is obviously the simplicity to manage the e-commerce business through Shopify. It is a hosted e-commerce platform offered under subscription plans, which starts as low as $9 for startup businesses.

Using Shopify as the e-commerce platform often resolves half of the business problems. Why? It is because Shopify can cater to both your e-commerce and POS requirements through integrated eCommerce and POS systems but it is not meant to control other important business processes such as inventory management, purchase cycle, accounts management, inventory and sales planning and forecasting, etc. and for these activities often businesses use midsize ERP systems such as MS Dynamics NAV ERP.

NAV is one of the most popular ERP systems used by approximately 70,000-80,000 businesses across the world. When you are managing e-commerce, POS Orders and other data through Dynamics NAV, you need to punch through a lot of data manually such as:

  • Customer Information
  • Sales Orders
  • Stock Updates
  • Invoices
  • Shipment Details
  • Item Details and Price Updates

Entering the data of NAV into Shopify and Shopify data into NAV through manual data entry involves a lot of data mismatch, errors, additional time for error/data correction and ultimately business loss.

APPSeCONNECT – Shopify integration with MS Dynamics NAV resolves all the data entry problems and makes the business processes more efficient like order processing, stock updates, etc. In this way this integration saves operational cost and boosts your response time to the consumers thus raising their confidence and your reputation. Let’s see how this connector helps:

Customer Data Sync

APPSeCONNECT quickly syncs web customer information, their web account and contact details from Shopify to NAV customer card.Thus your NAV will contain all customer information and if you are using any CRM, then it helps to send regular marketing updates to these customers.

Item Sync

APPSeCONNECT can sync item information between Shopify and NAV in both directions. NAV items can be listed on Shopify as both simple and combination products, item prices and other information will be picked from NAV item card. Similarly any items created/updated in Shopify will be reflected in NAV ERP item card.

Stock Sync

Inventory is one of the key entity for transfer from NAV to Shopify. APPSeCONNECT allows you to map one of the multiple warehouses of NAV to get the item quantity and any combination of in stock, committed and ordered quantity can be picked up from NAV and will update Shopify product inventory. Since Inventory is managed through complex purchase/production cycle in NAV, so inventory sync works in single direction from NAV to Shopify direction.

Order Sync

Sales orders are very crucial elements for processing and you need to process it very quickly. Order processing requires validating the order, payment, available stock and selecting the proper shipment method. APPSeCONNECT can sync Shopify orders in real time to NAV ERP system as sales order, tax, shipping charges will be properly mapped and mentioned. Online transaction information can also get synced from Shopify to NAV.

Payment and Transaction Sync

Payments processed through Payment Gateway return Transaction ID in Shopify. APPSeCONNECT can sync these transaction information from Shopify to NAV in required sales documents. Often for online payments, invoice gets created in NAV to record the transaction.

Shipment Sync

NAV delivery documents created at the time of processing the sales order can update the Shopify order status and sync the shipment information from NAV to Shopify. In this way the consumer can get real time shipping updates from Shopify and have detailed information of Order Processing.

So in this way Shopify e-commerce POS can also get connected with the back end NAV ERP system and automates several business operations to be efficiently handled.

Watch the entire process of integration in the video given below.

Integrate your ERP with eCommerce stores, Marketplace and CRM

Subhajit Goswami

Subhajit is a Business Development Professional with ability in managing Customer Accounts and Channel Business. His specific interest is in the areas of Retail Industry and eCommerce, Multichannel eRetail and ERP Systems.

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