Microsoft Dynamics 365 CRM and Microsoft Teams

Dynamics 365 CRM and Microsoft Teams

Case Notification Management

Streamline notification of Priority Cases for Improved Collaboration through Dynamics 365 CRM and Microsoft Teams Integration

The Dynamics 365 CRM and Microsoft Teams integration package will let you integrate the applications with the help of pre-configured and time-tested workflows (ProcessFlows), significantly reducing your time and effort in configuring and designing the integration.

Our integration packages are like blueprints that provide pre-defined entities and field mappings to enable seamless exchange of data between the source and destination applications. Just Install, Deploy and Execute the packages to automate business processes efficiently and amplify your growth.

Workflows You Can Automate

Send notifications for newly added high priority cases from Microsoft Dynamics 365 CRM directly to Microsoft Teams.

Package Key Features

  • Easy Package Sharing & Installation: Two step Package Sharing, and One Click Installation lets you share and unzip your packages with ease and reduces time and effort, encouraging Citizen Integration. Know more on Processflow Packaging

  • Automated Business Cycle Integration: Lets you just to plug and play every cycle of your business process automatically.

  • Pre-Implemented Mappings: The process flows in this package are pre-implemented with all the mappings required for integrating your ProcessFlow minimizing the manual efforts. However, you are always welcome in altering the mappings as per your business process.

  • Easily Get Notified About Your Leads in Dynamics 365 CRM: This package will let you notify about the newly created Leads in your Dynamics 365 CRM Application, directly to your Microsoft Teams User Personal chat. The Configurations and Mappings will be pre-implemented for its integration process.

Apps Included


Microsoft Dynamics 365 CRM


Microsoft Teams


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