Integration Challenges Your Businesses Face
BigCommerce orders require manual ERP entry
Online orders placed in BigCommerce must be rekeyed into SAP Business One, causing fulfillment delays and human errors.
Store inventory often out of sync
Stock levels on the storefront become outdated without realtime sync, leading to stockouts or overselling that erode customer trust.
Inconsistent product data and pricing
Product listings (titles, descriptions, prices, images) are managed separately in SAP and BigCommerce, resulting in mismatched catalogues and pricing errors.
Customer/ accounts
duplication
Customers who shop on BigCommerce create separate records, leading to duplicate accounts and inconsistent billing/shipping information across systems.
No live shipping or tracking updates
Sales and customers can’t see order status or tracking in BigCommerce, because fulfillment and delivery updates remain in SAP and aren’t automatically pushed to the store.
Pricing/discount rules not synchronized
Special pricing, tiered discounts, and tax rules set up in SAP B1 do not appear in BigCommerce, causing sales teams to quote incorrect rates.
Multi-warehouse complexity
With inventory split across multiple warehouses in SAP B1, the BigCommerce store often shows stale or incomplete availability, complicating order management.
Manual reporting and reconciliation
Sales, inventory, and financial data sit in silos; teams export data from BigCommerce and SAP into spreadsheets to reconcile sales and revenue, slowing down decision-making
How APPSeCONNECT Solves These Integration Challenges
BigCommerce orders don't reach SAP automatically.
Inventory on the store becomes outdated.
Product data and pricing don’t match.
Customer records become duplicated.
Sales teams lack visibility into order status.
ERP pricing and discounts aren’t reflected online.
Multiple warehouses cause stock confusion.
Sales and finance reports don’t align.
Automatically converts BigCommerce orders into SAP Business One sales orders in real time.
Syncs SAP B1 inventory to BigCommerce instantly to prevent overselling and stockouts.
Creates or matches SAP Business Partner records automatically when customers place orders.
Sends SAP shipment, delivery, and invoice updates back to BigCommerce in real time.
Syncs SAP price lists, taxes, and discount rules to BigCommerce automatically.
Consolidates SAP multi-warehouse inventory so BigCommerce always shows accurate stock.
Syncs orders, invoices, and payments to create a single source of truth across systems.
SAP B1 & BigCommerce Integration walkthrough Video
What Our Customers Say:
Endpoints For SAP Business One & BigCommerce Integration
| ENDPOINT | DIRECTION | DETAILS |
|---|---|---|
| Orders | BigCommerce to SAP Business One | New orders sync with line items, taxes, discounts, and shipping charges for both B2C and B2B. |
| Customers | BigCommerce to SAP Business One | Shoppers create or update business partner records with billing and shipping addresses. |
| Products | SAP Business One to BigCommerce | Item details, pricing, descriptions, and images push to the store so listings stay fresh. |
| Inventory | SAP Business One to BigCommerce | Stock levels update on the store with support for multi-location inventory setups. |
| Shipments | SAP Business One to BigCommerce | Delivery details and tracking numbers flow back so customers see updates automatically. |
| Invoices | SAP Business One to BigCommerce | Invoice status syncs for order tracking and payment reconciliation purposes. |
Standard Features Covered in Our BigCommerce SAP Business One Integration Template
Sales order
- Newly placed B2C sales orders on BigCommerce will sync to SAP Business One as Sales Orders, created against a set Business Partner. The SAP B1 Sales Order will include:
- Item/Article details
- Billing and shipping address
- Calculated tax
- Shipping charges
- Discounts
Tax, shipping charges, and discounts can be configured at the line level or document level within the SAP B1 Sales Order.
Payment
- Online payments made in BigCommerce will create an A/R Reserve Invoice and an Incoming Payment in SAP Business One, including the online payment transaction ID for proper payment reconciliation.
Item
- Item Master Data from SAP Business One can be selectively synced to BigCommerce as Simple and Variant Products.
- A set pricelist in SAP B1 will act as the base price in BigCommerce, and item updates will sync accordingly.
Inventory
- One or multiple warehouses in SAP Business One can be mapped to corresponding inventory locations in BigCommerce for stock updates.
- Stock availability can be synced using one of the following combinations:
- In stock
- In stock – committed
- In stock – committed + ordered
Order Fulfilment/Shipment
- Deliveries processed in SAP Business One, along with shipment tracking numbers, will update the BigCommerce web order status and add the tracking number to BigCommerce.
Sales Order
Offline B2B orders created in SAP Business One will sync to BigCommerce against the B2B customer.
Customer
- B2B customers in SAP Business One (Company -> Contacts) can be mapped and synced bidirectionally with BigCommerce B2B (Company -> Contacts).
Pricelist
- SAP Business One pricelists can be mapped to BigCommerce B2B pricelists, ensuring customer-specific pricing in BigCommerce B2B.
Invoices and Payment
- B2B customer invoices generated in SAP Business One can be synced to BigCommerce Enterprise B2B Bundle for online payment.
- Online payment information will sync back to SAP B1, creating an Incoming Payment.
How Does this Workflow Run End-to-End?
01
Pick Your Apps
Select both applications from the APPSeCONNECT library to begin.
02
Turn On the Connector
03
Adjust the Mappings
04
Run a Test
05
Go Live
Frequently Asked Questions
What is APPSeCONNECT, in one line?
What systems are required to qualify for integration?
Do you support enterprise data integration requirements?
How quickly can we start?
Can we expand beyond the starter package?
Do you support intelligent automation and AI integration?
What support do we get after go-live?
How do you handle failures and retries?
Can we add custom rules and mappings?
Is this built for IT, operations, or finance teams?