Microsoft Dynamics 365 Business Central and Amazon Integration
- Connect
- Streamline
- Secure
Microsoft Dynamics 365 Business Central and Amazon integration connects your Amazon selling activity with the ERP records that govern sales, inventory, and finance, and APPSeCONNECT gives you a governed platform to move that data without custom scripts. Amazon Seller Central and Amazon Business orders create Business Central sales records, FBA and seller-fulfilled stock stays aligned, and settlements, fees, and refunds post back to Business Central through managed flows.
BUSINESS VALUE
Why APPSeCONNECT Is the Gold Standard for Business Central and Amazon Integration
APPSeCONNECT connects Microsoft Dynamics 365 Business Central and Amazon in real time, without manual work. One governed platform built for Amazon sellers who run Business Central as the system of record, across both FBA and FBM.
Amazon orders keyed in twice
Marketplace and accounting teams enter the same Amazon order data separately, so records conflict and the billing cycle stalls on manual corrections.
Listings drift from the item master
Business Central item inventory and Amazon fulfillment-center stock can stay aligned through scheduled or event-driven updates, so storefronts and the ERP work from a closer view of available inventory.
FBA stock you cannot see in the ERP
Amazon holds FBA inventory, so sent, in-transit, received, sold, returned and available quantities stay out of view from inside Business Central.
Oversells from stale stock
When Business Central warehouse stock does not reach Amazon, FBM offers oversell items the warehouse cannot ship.
Fees and refunds untracked
Marketplace fees, commissions and customer refunds are reconciled by hand, so finance cannot tie settlements back to orders cleanly.
Failures with no clear recovery
Without record-level logs, a failed order or settlement is hard to find and rerun, so exceptions pile up unnoticed.
FBA model
Standard Features Covered in Our Business Central and Amazon Integration Template
The template covers both Amazon fulfilment models, each with its own set of workflows, exactly as the live integration splits them. Fields can be extended and rules refined as needs change.
Order creation
Amazon web orders create Business Central sales orders under a default customer, with line items, price, tax, shipping and discount mapped, and billing and shipping addresses captured on the sales order.
Catalog and ASIN mapping
ASIN values map Business Central items to Amazon listings, and item name, description, attributes and updated prices publish from Business Central to Amazon cleanly.
FBA inventory report
FBA inventory report files arrive securely in an FTP folder, with sent, in-transit, received and available quantities by item, plus sold, returned and rejected quantities for review.
Settlements and fees
Marketplace fees and commissions capture as separate finance entries inside Business Central.
Refund handling
Credit memos are created for refunds tied to Amazon orders quickly.
Reconciliation support
Mapped settlements and clear references simplify payment reconciliation.
FBM model
Standard Features Covered in Our Business Central and Amazon Integration Template
Order intake
Amazon web orders create Business Central sales orders quickly, with item prices, taxes, shipping charges and discounts mapped into ERP totals, and billing and shipping stored against the default customer.
Catalog and ASIN match
Items link to Amazon listings by ASIN, and product information and price changes publish from Business Central to Amazon to avoid stale offers.
Warehouse stock to Amazon
One or more Business Central warehouses map for stock updates, and on-hand quantities send to Amazon listings to reduce oversell risk.
Shipment and tracking
Shipment status and tracking numbers move from Business Central to Amazon after dispatch, and shipment references are kept for support and dispute checks.
Settlements and fees
Marketplace fees and commissions record as separate A/R entries inside Business Central.
Refunds and matching
Credit memos are created for customer refunds and adjustments, and settlements match to orders using references for clean reconciliation.
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INTEGRATION BROCHURE
Download the Business Central and Amazon Integration Brochure
Use the brochure to plan how Business Central and Amazon can exchange order, inventory, settlement, and fulfillment records, and to decide which system should own each process before rollout.
LEARN MORE ABOUT:
- Integration Architecture: How APPSeCONNECT connects Business Central and Amazon as a governed iPaaS platform across Seller Central, Amazon Business, and FBA.
- Field-by-Field Mapping: A mapping reference for customer card, item, sales order, posted invoice, and credit memo fields, with their Amazon counterparts.
- Marketplace Coverage: Guidance for supported Amazon marketplaces, with currency and tax-authority setup for each.
- Reconciliation Playbook: How settlement, fee, and refund entries move into Business Central for review.
- Deployment Roadmap: Prerequisites, rollout order, and team responsibilities, starting with order sync and extending to inventory, settlements, and fulfillment.
Real-world use cases
Use Cases
APPSeCONNECT’s Business Central and Amazon integration is built for retailers, distributors, multi-marketplace brands, and finance teams that need cleaner records across selling channels and the ERP. The goal is to reduce manual work and keep Business Central connected with Amazon activity.
Scenario: Settlements reconcile inside Business Central
Finance teams need Amazon fees, refunds, and payouts connected to the Business Central record instead of arriving as disconnected reports.
- Settlement reports can post as Business Central financial entries.
- Marketplace and FBA fees can be structured for review.
- Refunds and claims can write credit memos with reason codes.
- Logs and snapshots can support reconciliation and audit review.
Supports finance, accounting, and operations teams that need cleaner settlement traceability.
What this integration handles
Posted
Settlement and payout entries
Structured
Marketplace and FBA fees
Linked
Refunds and credit memos
Auditable
Logs and snapshots
Scenario: Multiple marketplaces feed one Business Central environment
Sellers running several Amazon marketplaces need each order to post with the right currency, warehouse, and tax authority.
- Orders from multiple marketplaces can route to one or more Business Central companies.
- Currency, warehouse, and tax-authority rules can apply per marketplace.
- Inventory can stay aligned across channels and Business Central.
- B2B and B2C orders can follow separate document and tax handling.
Supports distributors and brands selling across multiple Amazon marketplaces.
What this integration handles
Routed
Orders by marketplace and company
Applied
Currency and tax-authority rules
Aligned
Inventory across channels
Separated
B2B and B2C order flows
Scenario: Amazon orders post to Business Central without re-entry
Brands selling on Amazon Seller Central need orders, taxes, and fees to land in Business Central without staff transcribing them.
- Seller Central orders can create Business Central sales orders with mapped line, tax, and fee data.
- Buyer details can create or match Business Central customer cards.
- FBA and seller stock can stay aligned across the channel and Business Central.
- Order status and tracking can move back to the Amazon reference.
Supports retailers and D2C brands running Amazon with Business Central as the ERP backbone.
What this integration handles
Synced
Amazon orders into Business Central
Mapped
ASIN-to-item and customer data
Updated
FBA and seller inventory
Returned
Status and tracking to Amazon
WORKFLOW
How Does the Workflow Run End-to-End?
A step-by-step view of how Amazon marketplace events sync into Business Central, covering trigger, queue, transform, API sync, error handling and status update back.
Event Trigger (Amazon)
An order, item change, shipment update or settlement file starts a run.
Event Reception (iPaaS)
APPSeCONNECT receives the event and queues it for processing.
Data Transformation
Mapping steps convert Amazon fields into Business Central-ready values.
API Call to Business Central
Secure API calls create or update sales orders and finance entries.
Confirmation and Error Handling
Results are logged, and failed records show clear errors and can be rerun.
Status Update Back
Shipment and tracking details refresh the Amazon order status.
Meet appse ai
How appse ai Helps Streamline Business Central and Amazon Integration
- A working Business Central and Amazon integration reduces manual transfer work, but teams still manage failed records, changing order volumes, settlement review, and repeated checks. appse ai adds AI-assisted support for designing workflows, spotting issues earlier, and reducing manual checking across connected processes.
- Workflow Design: Help teams describe a process and shape the workflow structure around it, especially when new marketplaces or Business Central entities are added.
- Issue Detection: Spot broken flows, error patterns, and records that need review before they become daily cleanup work.
- Order Tracking: Review order movement from the first Amazon record through later updates in Business Central.
- Settlement and Finance Clarity: Make settlement, fee, and refund updates easier to review across connected systems.
- API Coordination: Support workflows where Business Central and Amazon share data through managed APIs.
- Teams Stay in Control: AI-assisted support helps the process while teams set the rules and decide how records move.
FAQs
Business Central and Amazon integration connects Microsoft Dynamics 365 Business Central with Amazon Seller Central, Amazon Business, and FBA through controlled data workflows. APPSeCONNECT can move orders, customers, items, inventory, settlements, fees, refunds, and fulfillment updates between Amazon and Business Central.
Ready to Launch Your Business Central and Amazon Integration Today?
Amazon volume only pays off when Business Central can keep up. A structured integration connects Business Central with Amazon Seller Central, Amazon Business, and FBA so teams can scale selling without adding more manual order, inventory, and settlement work.
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