SAP Business One and Zoho Commerce Integration
- Automate
- Align
- Accelerate
SAP Business One and Zoho Commerce integration helps your store and back office show the same information. Product details, customer profiles and online orders stay aligned, so teams do not work from different versions of the truth.
With APPSeCONNECT, your ERP manages items, prices, stock and billing. Your online store, built on Zoho Commerce, continues to handle browsing, carts and checkout. The connector passes updates between both systems in a steady two-way sync, so changes in one place appear in the other.
Key Benefits
Why APPSeCONNECT Is the Gold Standard for SAP Business One & Zoho Commerce Automation
When an online store and ERP are not connected, small gaps show up everywhere. A price is changed in one system but not the other. An order is visible in Zoho Commerce but not yet clear inside SAP Business One. Stock figures desynchronize, requiring manual reconciliation to correct. APPSeCONNECT reduces these gaps and helps every team see the same store, the same customers and the same orders.
Consistent Customer Records
Shopper details stay aligned across both systems instead of being maintained separately by different teams.
Clean Online Orders
Web orders follow one path into the ERP, with correct customer, item and payment details.
Less Manual Entry
Staff spend less time retyping addresses or order information from one screen to another.
Accurate Stock for Shoppers
Store pages show stock levels that reflect what the warehouse and ERP know is available.
Pricing Under Control
Contact and address details stay aligned, making support and sales conversations easier.
Faster Customer Replies
Support staff can answer questions on deliveries and charges without chasing multiple departments.
Better Sales Reporting
Revenue figures draw from one combined view rather than a mix of files and exports.
Lower Correction Effort
Fewer mismatches mean fewer refunds, adjustments and urgent corrections after orders are placed.
Scalable Setup
The integration handles higher order volumes as the store grows, with less strain on staff.
Real-Time Syncing of Data
Sync leads, accounts, items, and orders in real-time to avoid data silos and outdated data.
Low-Code Environment
Business and IT teams can construct workflows with minimal coding easily, accelerating deployment and ROI.
Bi-Directional Flows
Zoho CRM to SAP Business One and vice versa to ensure data consistency in all operations.
Enterprise-Level Security
Use encrypted communication to protect your valuable CRM and end-to-end ERP data.
Data Compliance
Use GDPR-ready integration processes and adhering to ISO 27001 security standards, ensuring your customer data is handled with the highest levels of privacy.
Scalability & Flexibility
Expand or scale integration points with minimal overheads with your increased sales volumes.
Optimized Customer Lifecycle
Streamline the entire lead-to-cash process to improve productivity and allow teams to focus on growth.
Standard Features Covered in Our Zoho CRM SAP Business One Integration Template
Leads
- Leads created in Zoho CRM will be synced to SAP Business One Business Partner Master Data as Leads.
- Leads qualified in Zoho CRM into Account & Contact will change the Business Partner Status in SAP Business One from Lead to Customer.
Account and Contact
- Account & Contacts in Zoho CRM and SAP Business One will be mapped bidirectionally. Newly entered Accounts and Contacts will sync from Zoho CRM to SAP Business One or vice versa.
- Account and Contact Sync will work in both Add and Update operations.
Items
- Items present in SAP Business One will sync to Zoho CRM with all the necessary details.
- Any update in Item details within SAP Business One will also be updated the Zoho CRM Item Details.
Price
- One Price List in SAP Business One will be mapped as the standard price in Zoho CRM. Additional Price Lists will be mapped with Price Books created in Zoho.
- When an Item is synced from SAP Business One to Zoho CRM, multiple Price List’s prices will be synced to Zoho Price Books.
- Price Books are generally assigned to different customer groups to offer discounted prices to Resellers/Wholesalers.
Sales Opportunities
- Potentials created in Zoho CRM will be synced as Sales Opportunities within SAP Business One.
- Any update in Potentials within Zoho CRM will be reflected within the corresponding Sales Opportunities within SAP Business One.
Sales Quotes
- Sales Quotation created & updated in Zoho CRM will be synced to SAP Business One for both Add and Update operations.
- This integration point will also work from SAP Business One to Zoho CRM.
Sales Orders
- Sales Orders created & updated in Zoho CRM will be synced to SAP Business One for both Add and Update operations.
- This integration point will also work from SAP Business One to Zoho CRM
Invoice
- Invoices created in Zoho CRM will be synced to SAP Business One for Add operation.
- This integration point will also work from SAP Business One to Zoho CRM.
New Launch!
Go Live under 30 Minutes!
SAP Business One + Zoho CRM
$99.00/month
$1188 Annually
- 14-day Free Trial
- No Setup Fees
- Automate CRM
- ERP workflows instantly
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B2B AUTOMATION
Where SAP Business One Meets Zoho Commerce Automation
Zoho Commerce presents your catalogue, takes orders and handles customer accounts. SAP Business One manages items, stock, pricing, tax rules and financial records. The integration lets each system do its job while sharing data that the other side needs.
APPSeCONNECT sits between them and manages how records move, so updates follow a clear pattern instead of ad-hoc fixes.
- Master Data from ERP: Item information and price lists start in the ERP and are used by the online store during browsing and checkout.
- Customer Data Linked: Shoppers who register online are tied to customer records that finance and operations recognise.
- Order Flow Connected: Orders raised in Zoho Commerce are turned into sales documents that the ERP can post and track.
- Status Shared Back: Shipment progress and important order updates travel from the ERP to store accounts and order history.
- Straightforward Oversight: Administrators work with one console to review schedules, mappings and basic integration rules.
Real-World Use Cases of the Integration
Growing Brands
Teams publish products from the ERP to the storefront and bring orders back into one sales ledger.
Repeat Customers
Returning shoppers see accurate account details and order histories that match internal records.
Wholesale and Retail Mix
Business buyers and consumers place orders through the same storefront while ERP rules handle tax and billing differences.
Customer Service Teams
Support staff see order and shipment information when answering calls or messages from buyers.
Features You Get With Our Connector
Visual Designer
Integration steps appear in a simple visual layout that is easy to understand and adjust.
Prebuilt Patterns
Common store and ERP touchpoints, such as customers, products and orders, are available as starting points.
Change-Based Sync
New and updated records are processed in each run, so jobs stay efficient and predictable.
Filtering Options
Administrators can limit which records participate based on store, region or other business conditions.
Error Visibility
Problem records show clear messages, making it easier to correct data and retry only what is needed.
Central Monitoring
Job history, schedules and alerts are all visible from one place for easier daily oversight.
Security Controls
Data moves through protected channels and access to integration settings is limited to authorised users.
KEY CAPABILITIES
Our Zoho CRM SAP Business One Integration Template
SAP B1 and Zoho CRM integration allows businesses to sync leads, contacts, accounts, quotes, and orders across ERP and CRM systems in real time. This ensures consistent, error-free data and streamlined customer lifecycle management.
Leads
- Zoho CRM → SAP B1: Leads get synchronized to SAP Business One as new business partners (Lead status).
- Automatic Conversion: As soon as leads get converted into accounts/contacts in Zoho CRM, SAP B1 changes the status from “Lead” to “Customer.”
Account & Contact
- Bi-Directional: New contacts/accounts in either system synchronize flawlessly.
- Add & Update Operations: Continuous alignment of core customer data, addresses and phone numbers.
Items
- SAP B1 → Zoho : Master data from SAP B1 populates automatically in Zoho CRM to avoid duplicate entries.
- Automated Updates: Price updates, description changes, or item code changes in SAP B1 automatically propagate to Zoho CRM.
Price
- Single & Multiple Price Lists: Default prices go to Zoho CRM and extra price lists synchronize to Zoho Price Books
- Targeted Discounts: Assign custom price books to multiple resellers or to diversified customer segments.
Sales Opportunities
- Potentials in Zoho CRM are reflected in SAP B1 as Sales Opportunities
- Real-Time Sync: Edits or changes in Zoho CRM sync to SAP B1 so that data inconsistencies don't arise.
Sales Quotes
- Bi-Directional: Quotes created or edited in Zoho CRM or SAP B1 synchronize in both directions.
- Complete Details: All figures and owner, date, items, and totals remain the same in all cases.
Sales Orders
- Zoho CRM ↔ SAP B1: Update or add orders in one system and they will immediately appear in the other.
- Reduce Errors: Keep item lines, prices, and taxes up to date at all times Bill.
Invoice
- Bi-Directional: Zoho CRM invoices are pushed to SAP B1 and vice versa.
- Quicker Billing: Finance teams see real-time invoice statuses in CRM and ERP
INTEGRATION BROCHURE
Download The Full Integration Guide | ISO 27001 Secured
- System Layouts: Diagrams show how the ERP, the online store and the integration layer connect in a typical setup.
- Flow Descriptions: Key scenarios, such as customer registration, product updates and order creation, are explained in simple language.
- Go-Live Checklist: Practical points help your team review mappings, test scenarios and schedules before enabling the integration for live customers.
What's in the Brochure?
Endpoints For SAP Business One ↔ Zoho Commerce Integration
| Endpoint | Direction | Details |
|---|---|---|
| Customer | Store → ERP | Registered shoppers and their contact details create or update customer records used for billing. |
| Guest Customer | Store → ERP | Guest order information is collected from checkout and stored as new customer records where required. |
| Order | Store → ERP | Confirmed web orders are created as sales documents with items, totals and basic payment details. |
| Product | ERP → Store | Item information from the ERP appears in the storefront catalogue with names, codes and other key fields. |
| Inventory | ERP → Store | Stock figures from the ERP update availability shown on product and cart pages. |
| Shipment | ERP → Store | Shipment and delivery updates appear in store accounts and order tracking views. |
System flow
How Does the Workflow Run End-to-End?
Create Shopper Profile
A visitor completes registration or checkout, and their details are stored in the online store.
Prepare the Order
The shopper adds items to the cart based on current information held by the ERP.
Place the Order
A confirmed order from Zoho Commerce is recorded in the ERP as a sales document.
Fulfill the Order
Warehouse or operations teams use the ERP to pick, pack and send out goods.
Share the Outcome
Order and shipment updates are made visible in the store account area for the shopper and in internal views for staff.
INTEGRATION GUIDE
How To Get Started With APPSeCONNECT?
01
Pick Initial Flows
02
Enable Connectors
03
Map Data Fields
04
Test Safely
05
Move to Production
Our Integration Is Developer Friendly
Developers keep fine-grained control, while still benefiting from an opinionated, supported platform. They can introduce custom logic without creating an unmanageable codebase.
APPSeCONNECT keeps integration changes visible, versioned, and easier to review.
Configuration-First
Most behaviour is controlled through configuration, not through code that is hard to maintain.
Environment Support
Changes move through development, test and live environments in an organised and traceable way.
Detailed Logs
Each record’s journey can be followed when investigating issues or answering questions from business users.
Extension Points
Extra steps or conditions can be added where required, while staying inside the supported framework.
Why Choose APPSeCONNECT Over Other Integration Solution Providers
| CAPABILITY | APPSeCONNECT | WORKATO | CELIGO | MAKE |
|---|---|---|---|---|
| ERP Focus | Strong mid-market ERP scenarios | Broad ERP coverage | ERP integration templates | General ERP modules |
| Commerce Focus | Patterns for common store setups | Mixed commerce support | Commerce integration packs | DIY commerce workflows |
| Packaging | Connectors and flow bundles | Recipe-based | Template projects | Node-based designs |
| Monitoring | Central console with replay | Depends on configuration | Per-flow dashboards | Workflow logs |
| Deployment | Cloud platform with connector agents | Cloud with agents | Cloud and hybrid options | Cloud with secure links |
Troubleshooting Quicklist
Even careful integration work can run into problems from time to time. APPSeCONNECT offers simple ways to spot and fix them.
Check Connectivity
Confirm that agents, addresses and credentials are active and working as expected.
Review Recent Changes
Look at recent mapping or rule edits if behaviour changed after a configuration update.
Trace One Record
Follow a single customer, product or order through the integration path to see where it stopped.
Monitor Limits
Keep an eye on interface limits and performance during busy periods such as promotions or sales.
Retry Only Affected Items
Re-run only the records that failed instead of repeating full batches of data.
INTELLIGENT DATA FLOW
How Do Intelligent Data Flows Boost Your ROI?
Reduced Double Entry
Eliminate the need for redundant manual data entry across disparate systems.
Fewer Disputes
Staff and shoppers see the same prices, order lines and balances across internal and external views.
Clearer Forecasts
Sales and finance can rely on combined figures when planning stock levels and campaigns.
Faster Resolutions
Questions about orders or deliveries are settled quickly because information is easy to find.
More Focus on Growth
Time saved from manual fixes can be used on store improvements and new offerings.
Streamlined Order-To-Cash Process
The full order-to-cash cycle spans the online store, the warehouse and the finance team. Integration helps these steps work as one joined flow.
Interest and Cart
Shoppers browse, add items and see availability based on data that reflects ERP figures.
Confirmation
Confirmed orders arrive in the ERP with the details needed for fulfilment and billing.
Execution
Warehouse teams follow ERP instructions to prepare and send out each order.
Review
Teams can look back at the complete journey from first visit to cleared payment inside their usual tools.
One Platform, Endless Integrations
Central Hub
Reusable Designs
Growing Landscape
Shared Governance
New Plug-and-play solution is built to launch integration in under 30 minutes!
AUTOMATION
Begin Your B2B Sales Cycle Automation Journey Now!
APPSeCONNECT helps businesses eliminate redundant data exchange and bring unified visibility, especially beneficial for organizations starting their SAP Zoho CRM integration journey.
- Save Time & MoneyReduce manual data entry, minimize errors, and free up teams for higher value activities.
- Boost Operational VisibilityMaintain a real-time pulse on payments, orders, and inventory.
- Grow with ConfidenceEasily add or modify workflows as your business grows.
Instant synchronization
of products, customers, orders and inventory
Pre-configured workflows
for rapid setup and deployment
No-code onboarding wizard
for self-service implementation
Enterprise-grade integration
accessible for growing businesses
Ready To Streamline Your SAP Business One and Zoho Commerce Integration Today?
Frequently Asked Questions
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Customer Success Stories
Related Resources
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