Go live instantly!

Dynamics 365 Finance & Operations and Amazon Integration and Automation

Connect
Streamline
Secure

Dynamics 365 Finance & Operations and Amazon integration connects marketplace selling activity with the ERP records that control order processing, inventory, fulfillment, returns, and invoicing, and APPSeCONNECT gives you a governed platform to move that data without custom scripts. Amazon orders create D365 F&O sales orders, F&O stock and product updates push outward to Amazon, and returns, shipment status, and EU invoices move through managed ProcessFlows so both systems stay aligned across FBA and FBM models.

Start a Free Trial

Key Highlights

Why APPSeCONNECT Is the Gold Standard for Dynamics 365 Finance & Operations and Amazon Integration

Dynamics 365 Finance & Operations and Amazon work together through controlled integration workflows. The integration keeps Amazon selling activity connected to F&O order, inventory, and finance records, so operations and finance teams can process marketplace demand with ERP context instead of relying on manual uploads and repeated reconciliation.

Bring Amazon Orders Into D365 F&O Without Re-entry

New FBA and FBM (MFN) orders can create D365 F&O sales orders with item, pricing, tax, shipping, discount, and address details mapped, so marketplace demand enters the ERP without manual keying.

Keep Inventory Aligned Across F&O and Amazon

F&O stock levels can update Amazon for FBM listings, and FBA quantity reports can flow back into F&O, so both systems work from a closer view of available inventory across one or many warehouses.

Map Products and Prices Between Both Systems

ASINs and F&O item records can be linked so product information and approved pricing stay matched between Amazon and D365 F&O.

Handle Amazon Returns as F&O Sales Returns

Return lines, taxes, shipping charges, and discounts can be routed back into D365 F&O as sales returns, so refund and adjustment activity stays connected to the ERP record.

Automate Fulfillment and Shipment Updates

Stock transfer orders and shipment feeds can be created from FBA and FBM activity, and status and tracking details can be sent back to Amazon.

Sync Invoices to Supported EU Marketplaces

D365 F&O invoices can be pushed to Amazon Seller Central for supported EU countries, so billing records stay connected to marketplace transactions.

Standard Features Covered in Our Dynamics 365 Finance & Operations and Amazon Integration Template

APPSeCONNECT supports Dynamics 365 Finance & Operations and Amazon integration across order, inventory, fulfillment, returns, and invoicing workflows. The setup can follow your F&O configuration and Amazon Seller Central process. It can also support FBA and FBM models, multi-warehouse inventory, and high-volume order import based on your project scope.

Talk to an Expert

Popular Dynamics 365 Finance & Operations and Amazon Integrations

Dynamics 365 Finance & Operations and Amazon integration often becomes part of a wider commerce and ERP stack. Businesses can connect additional marketplaces, eCommerce platforms such as Shopify, Magento, and WooCommerce, CRM systems, and warehouse or fulfillment applications around F&O and Amazon workflows, with D365 F&O remaining the ERP system of record.

D365 F&O and Magento

D365 F&O and Salesforce

D365 F&O and WooCommerce

D365 F&O and Shopify

Popular Amazon Integrations

Connect Amazon with other business applications.

Amazon and SAP Business One

Amazon and Microsoft Dynamics NAV

Amazon and SAP S/4 HANA

Amazon and Microsoft Dynamics 365 Business Central

View All Apps

INTEGRATION BROCHURE

Download the Dynamics 365 Finance & Operations and Amazon Integration Brochure

Use the brochure to plan how Dynamics 365 Finance & Operations and Amazon can exchange order, product, inventory, fulfillment, returns, and invoice records. It helps teams decide which system should own each process and how the integration should be rolled out.

Inside you’ll find

Integration Architecture: How D365 F&O connects to Amazon through the Selling Partner API and F&O REST/OData services, and how order, product, inventory, return, and invoice records move between systems.
Flow Planning: The source and target direction for Amazon-to-F&O and F&O-to-Amazon workflows across FBA and FBM.
Rollout Approach: Start with order and inventory sync, then extend into fulfillment updates, returns, product and price mapping, and EU invoice sync.
Testing Checklist: Validate sample orders, item and ASIN mappings, FBA reports, FBM stock updates, returns, and retry scenarios before launch.
Operational Readiness: Prepare teams to monitor runs, review logs, inspect failed records, correct mapping issues, and resync transactions after go-live.

Download the Brochure

Real-world use cases

Use Cases

Scenario: Amazon orders enter D365 F&O without manual uploads

Sellers running high Amazon order volumes need marketplace demand to reach F&O without staff exporting and re-keying orders. FBA and FBM orders can move into the ERP with the details operations teams need to process them.

FBA and FBM orders can create D365 F&O sales orders with pricing, tax, and address details.
Orders can post under a default customer where individual buyer records are not required.
Item and ASIN mapping can keep product and price data matched between systems.
High-volume order import can be grouped to work within Amazon API limits.

What this integration handles

Synced

Amazon orders into D365 F&O

Mapped

ASIN and item records

Grouped

High-volume order batches

Posted

Orders under a default customer

Workflow

How Does the Workflow Run End-to-End

Our Dynamics 365 Finance & Operations and Amazon integration runs through ProcessFlows. Each ProcessFlow defines where the record starts, how the source schema is read, how fields are mapped, which rules are checked, where the record is pushed, and how the result is logged.

Connect, Automate and Grow!

See How This Would Run in Your Business

Talk to an Expert

Trigger and Source Connection
The flow can begin through a schedule, a batch or minute-interval run, or an Amazon Selling Partner API notification. The source can be Amazon or D365 F&O depending on the process.
Data Extraction and Schema Reading
The workflow reads the selected source entity and its schema. This may be an order, product, inventory report, shipment, return, or invoice record.
Transformation and Field Mapping
Source data is converted into the target format. Order lines, ASIN and item references, pricing, tax, shipping, discount, address, warehouse, and status fields can be mapped.
Validation and Business Rule Execution
The record is checked before it is posted. The flow can validate item and ASIN matching, pricing and tax rules, warehouse assignment, default customer handling, and required fields.
Target Push and Response Handling
The prepared record is sent to D365 F&O or Amazon. The response is captured with the success state, failure reason, system message, and sync status.
Monitoring, Retry, and Audit Logging
The Sync Info dashboard, logs, snapshots, node status, and auto-retry help teams review issues, and missed records can be resynced after correction.

Meet appse ai

How appse ai Helps Streamline Dynamics 365 Finance & Operations and Amazon Integration

After Dynamics 365 Finance & Operations and Amazon are connected, teams still need to manage failed records, mapping changes, changing order volumes, and repeated checks. appse ai can add AI-assisted support around workflow design, exception review, and process signals while keeping F&O and Amazon controls in place.

Workflow Design: Help teams build or adjust order, inventory, and returns flows with no-code tools and AI-assisted guidance.
Issue Detection: Help teams identify failed records, failed workflow runs, and repeated exception patterns across order, inventory, fulfillment, and invoice flows.
Exception Review: Review missing fields, mapping gaps, validation errors, and system responses with clearer transaction context.
Order Tracking: Follow order movement from the first Amazon sale through F&O processing, fulfillment, and invoicing across connected systems.
Process Signals: Help teams track where records slow down, fail often, or create extra follow-up work for operations and finance teams.
API Coordination: Support workflows where D365 F&O and Amazon share data through the Selling Partner API and F&O services, and extend to other connected systems.